Devin Houk

The title of Produce Clerk includes duties relating to King Sooper's largest profitable sale's margin relating to fresh produce & customer service. Produce duties include a wide range of responsibility's ensuring the freshness & quality of product for consumer's while interacting with customer's for a welcoming shopping experience, including the top of hour freshness walk, dating & label standards, on-zebra guidance for inventory management, unloading, filling & removing expired or non-fresh product from the sales floor to ensure safety, fullness & sale's standard's are met while making conversation & giving guidance to customer's that need assistance.

The general experience & skill's acquired during my employment are as follow's:

• Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
• Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
• Received and unloaded new items upon delivery and checked products for damage and order accuracy.
• Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
• Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
• Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.

The title of Grill Master at Genghis Grill was a title given to long time or exceptional employees trained on every position available during the unloading, preparation, cooking & service starting from Dish-pit to Grill handler. Each station provided a different set of challenge's obstacles to overcome & improve on by providing necessary steps to ensure a smooth & efficient customer service while reducing waste, contamination or faults in food safety & training new hires to the standards that come with working in the food industry including food safety standards, customer interaction & proper recipe guidance.

The general experience's & growth developed during my employment is as follows:

• Developed strong multitasking skills by managing grill station while assisting other areas as needed during busy shifts.
• Demonstrated adaptability by quickly adjusting to changing workloads during peak hours or special events.
• Provided exceptional customer service by accommodating special requests and dietary restrictions.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.