Devin I. Epps
Havre De Grace,MD
Summary
Proactive logistics and operations leader with over 10 years of experience in inbound transportation, warehouse operations, and continuous improvement in high-volume distribution environments. Proven ability to manage carrier and warehouse relationships, monitor and forecast volume, resolve delivery exceptions, and lead data-driven process improvements that reduce costs and improve service levels. Adept at cross-functional collaboration, stakeholder communication, and thriving in fast-paced, growth-oriented organizations.
Overview
16
16
years of professional experience
Work History
Inbound & Inventory Department Manager
WebstaurantStore
Baltimore, Maryland
01.2024 - Current
- Manage inbound transportation flow and dock scheduling to support daily, weekly, and monthly volume demands, while minimizing congestion and delivery exceptions.
- Serve as a primary point of contact between transportation partners and receiving warehouses to resolve issues, align expectations, and maintain service levels.
- Monitor inbound performance metrics, and develop weekly recaps highlighting volume trends, capacity risks, and improvement opportunities.
- Created a staffing and truck scheduling plan to align labor with inbound volume forecasts, improving dock efficiency and space utilization.
- Identify operational gaps, and lead corrective actions through data review, root cause analysis, and cross-functional communication.
- Act as a subject matter resource for inbound processes, documentation standards, and exception handling.
Continuous Improvement Manager / Project Manager
KeHE Distributors
01.2016 - 01.2024
- Led process improvement initiatives across multiple distribution centers, supporting DC startups and scaling operations during periods of rapid growth.
- Developed engineered labor standards (ELS) to improve productivity, cost control, and labor forecasting accuracy.
- Partnered with operations, transportation, and leadership teams to analyze volume trends, identify inefficiencies, and implement sustainable improvements.
- Created and delivered daily volume and productivity reporting (UPH/CPH), enabling leadership to make data-backed operational decisions.
- Supported cost-reduction initiatives by improving labor utilization, workflow design, and material flow.
- 60% Travel
- Conducted 60% travel to oversee operational enhancements across sites.
Customer Logistics Supervisor
Ryder Integrated Logistics
01.2015 - 01.2016
- Created daily labor plans aligned with inbound and outbound volume forecasts.
- Managed exception tracking, attendance reporting, and daily scorecards to communicate performance and service levels.
- Collaborated with customers and internal teams to address service issues and maintain operational consistency.
- Delivered shift start presentations to align teams on priorities, risks, and expectations.
Warehouse Operations Supervisor / Forklift Trainer
All Star Global Logistics
01.2010 - 01.2015
- Supervised warehouse operations and led a material handling equipment training program supporting 58 technicians.
- Hired, trained, and developed team leaders and associates while maintaining a strong safety culture.
- Improved operational efficiency through standardized processes, inventory controls, and workflow optimization.
- Maintained inventory accuracy and implemented systems to identify and address damaged or missing goods.
Skills
- Inbound transportation coordination
- Carrier and warehouse management
- Delivery exception analysis
- Volume monitoring
- Capacity forecasting
- Process improvement initiatives
- Data analysis and reporting
- Cross-functional collaboration
- Microsoft Office proficiency
- WMS systems expertise
- RF scanner operation
Technical Experience
- Forklift Certified (Sit-Down, Stand-Up, Reach Truck, Clamp Truck)
- Powered & Standard Pallet Jacks
- RF Scanners & Inventory Systems
- Data Entry, Reporting & Inventory Validation
Timeline
Inbound & Inventory Department Manager
WebstaurantStore
01.2024 - Current
Continuous Improvement Manager / Project Manager
KeHE Distributors
01.2016 - 01.2024
Customer Logistics Supervisor
Ryder Integrated Logistics
01.2015 - 01.2016
Warehouse Operations Supervisor / Forklift Trainer
All Star Global Logistics
01.2010 - 01.2015