Devin James Cordray
Jackson,MI
Summary
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Courtyard by Marriott Jackson
04.2022 - Current
- Hiring, training, and management of all Bistro staff
- Inventory tracking, including food waste, for all F&B items
- Complete redesign of Banquet Event menu, including sourcing of new materials
- Purchasing and maintenance of new kitchen equipment
- Implementation of new cleaning and organization procedures
- Management of staff scheduling to optimize labor costs and enhance service efficiency
QC Laboratory Technician
Pepsi Bottling Group
03.2021 - 06.2022
- Chemical analysis of products samples using laboratory equipment such as CarboQC, HPLC, Titrimeters, and Density Meters
- Management of Reverse Osmosis Water Treatment Plant, including water sampling and quality testing
- Management of multiple production lines to ensure efficiency
- Receiving and inspection of raw materials used in production
- Collection and recording of data using InfinityQS and Citrix systems
- Monitoring inventory of laboratory supplies, ensuring timely procurement and minimal disruptions in testing processes
Sous Chef
Gaylord Rockies Resort and Convention Center
11.2018 - 09.2020
- Assisted with facility opening, including training of all hourly kitchen staff
- Managed a team of 15 cooks in the convention center banquet kitchen
- Designed and tested standardized recipes to be used in banquet event menus
- Designed and implemented organizational tracking system for all events
- Tracked inventory of food product and ordered appropriate quantities to meet budget
- Calculated accurate production numbers based on weekly forecast and daily updates
- Conducted yearly performance evaluations of all direct reports to provide clear feedback
- Communicated directly with event staff and VIP clients to create innovative action plans
Cook III
Detroit Marriott at the Renaissance Center
03.2016 - 11.2018
- Developed and executed seasonal menu items, enhancing guest satisfaction and culinary innovation.
- Redesigned department training program and trained 15 new associates
- Creatively requisitioned surplus items to design and execute weekly Concierge menu
- Evaluated kitchen workflows, identifying areas for improvement that boosted overall productivity and team morale.
- Completed Management Readiness & Development Process
Chef
Arbor Farms Market
09.2015 - 03.2016
- Prepared hot and cold deli and special-order items for service using provided recipes
- Edited current recipes as well as brainstormed for new recipe ideas
- Collaborated with front of house staff members to ensure accuracy and guest satisfaction
Education
Associate of Applied Science - Occupational Studies
Washtenaw Community College
Ann Arbor05.2009
Associate of Applied Science - Medical Billing And Coding
Jackson College
Jackson, MI10-2025
Skills
- Team management
- Inventory control and record keeping
- Conflict resolution techniques
- Regulatory compliance
- Laboratory safety protocols
- Interpersonal and written communication
- Research and documentation
- Medical terminology
- Budgeting proficiency
- ICD-10 proficiency
- HIPAA compliance
- CPT coding
Accomplishments
- Sept 2014 Certified New Hire Trainer
- July 2016 Cooksmart Culinary Challenge - Hotel Winner
- Mar 2017 Host of the Month - Heart of House
- May 2018 Host of the Month - Culinary Department
- June 2018 Master of the Craft Culinary Challenge - Hotel Winner
- June 2018 Hosting Brilliantly Award - Master of the Craft
Certification
- Certified Food Safety Protection Manager, National Restaurant Association - January 2024-January 2029
- ServSafe Instructor & Proctor, National Restaurant Association - January 2024-January 2027
- Certified Hospitality Supervisor, American Hotel and Lodging Association - March 2024
Timeline
Restaurant Manager
Courtyard by Marriott Jackson
04.2022 - Current
QC Laboratory Technician
Pepsi Bottling Group
03.2021 - 06.2022
Sous Chef
Gaylord Rockies Resort and Convention Center
11.2018 - 09.2020
Cook III
Detroit Marriott at the Renaissance Center
03.2016 - 11.2018
Chef
Arbor Farms Market
09.2015 - 03.2016
Associate of Applied Science - Occupational Studies
Washtenaw Community College
Associate of Applied Science - Medical Billing And Coding
Jackson College
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