Devin Jenkins
Brooklyn
Summary
Dynamic hospitality professional with extensive experience at STK, recognized for enhancing customer satisfaction through efficient table clearing and maintaining cleanliness. Proven ability to train new staff, manage high-pressure situations, and deliver exceptional service. Skilled in time management and conflict resolution, ensuring seamless operations and a positive dining experience.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Professional hospitality worker with proven track record in maintaining high standards and achieving results. Known for strong team collaboration and adaptability, ensuring smooth service operations. Expertise in table setting, cleanliness, and assisting servers to enhance guest experiences. Reliable, flexible, and focused on delivering top-notch service in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Lead Busser
STK
09.2024 - 04.2025
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
- Assisted team members during busy periods, ensuring seamless operations and excellent guest experiences.
- Collaborated with servers to ensure timely delivery of food and beverages, resulting in improved service quality.
- Managed inventory of tableware and linens, guaranteeing sufficient supplies for daily operations.
Line Cook
Dinosaur Bar-B-Que
10.2023 - 07.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked food temperature regularly to verify proper cooking and safety.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Dishwasher
Yard House
02.2022 - 08.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
- Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
Food Runner
Dallas BBQ Restaurant
06.2021 - 01.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Stocker
Union Square Wines & Spirits
03.2020 - 04.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
Education
High School Diploma -
Southeast Raleigh Highschool
Raleigh, NC05-2016
Skills
- Fast-paced environment
- Cleanliness
- Sanitation standards
- Efficient table clearing
- Dining room maintenance
- Positive attitude
- Time management
- Attention to detail
- Multitasking and organization
- Cleaning and sanitizing
- Clear communication
- Customer service excellence
- Hand-eye coordination
- Training and coaching
- Food running
- Table bussing
- Table setting
- Event coordination
- Conflict mediation
- Dish collection
- Restaurant industry expertise
- Teamwork and collaboration
- Reliability
- Complaint handling
- Conflict resolution
- Stock replenishment
Timeline
Lead Busser
STK
09.2024 - 04.2025
Line Cook
Dinosaur Bar-B-Que
10.2023 - 07.2024
Dishwasher
Yard House
02.2022 - 08.2023
Food Runner
Dallas BBQ Restaurant
06.2021 - 01.2022
Stocker
Union Square Wines & Spirits
03.2020 - 04.2021
High School Diploma -
Southeast Raleigh Highschool
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