Devin Jones
Concord,CA
Summary
Results-focused and highly driven Service Cashier with experience processing monetary and credit card transactions and completing and closing service and repair orders and parts transactions for customers. Crafts quality customer experiences and maintains customer satisfaction by answering incoming service calls, scheduling appointments and making outgoing calls to confirm service appointments. Demonstrates strong attention to detail by inspecting every service order for proper completion and filing service records timely and accurately.
Overview
7
7
years of professional experience
Work History
Service Cashier
Chrysler Dodge Jeep Ram
Pleasanton, CA
11.2023 - Current
- Improved customer satisfaction by providing efficient and accurate cash transactions.
- Enhanced store productivity by maintaining a clean and organized cashier area.
- Reduced wait times for customers with speedy and precise cash register operations.
- Ensured accurate financial records by reconciling daily cash drawer and reporting discrepancies.
- Handled customer inquiries, resolving issues promptly for increased satisfaction.
- Provided exceptional customer service, resulting in repeat business and positive feedback from patrons.
Licensed Realtor
Keller Williams
Walnut Creek, CA
05.2020 - Current
- Increased home sales by providing exceptional customer service and maintaining strong relationships with clients.
- Streamlined the home buying process for clients, resulting in quicker closings and satisfied customers.
- Negotiated favorable terms for clients during contract discussions, ensuring their best interests were represented.
- Assisted first-time homebuyers in navigating the real estate market, leading to successful purchases and happy homeowners.
- Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
- Implemented efficient systems for managing paperwork and tracking client communication history, improving overall organization and productivity levels.
- Advised sellers staging homes to be more appealing to buyers, increasing average selling prices by up to 25%.
Bartender/Server
Oakhurst Golf And Country Club
Clayton, CA
06.2017 - 03.2020
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
High School Diploma -
Clayton Valley Charter High School
Concord, CA06.2016
Skills
- Paperwork Processing
- Cash Management
- Excellent Communication
- Sales Transactions
- Customer Service
- Problem Solving
- Attention to Detail
- Reliable and Responsible
Timeline
Service Cashier
Chrysler Dodge Jeep Ram
11.2023 - Current
Licensed Realtor
Keller Williams
05.2020 - Current
Bartender/Server
Oakhurst Golf And Country Club
06.2017 - 03.2020
High School Diploma -
Clayton Valley Charter High School