Devin Jones
College Park,GA
Summary
Organized, detail-oriented, and conscientious self-starter with a talent for strategizing and prioritizing tasks to achieve multiple objectives while remaining composed under pressure. Consistently delivers high-quality work with precision and meets deadlines. Demonstrates the ability to work independently with minimal guidance and effectively manage time. Skilled in multitasking and adapting to unexpected and changing priorities.
Overview
25
25
years of professional experience
Work History
Security Supervisor
Allied Universal Security Services
04.2017 - 05.2024
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Screened vendors and contractors before granting access to restricted areas within mall.
Property Supervisor
ABM On-Site Services
10.2014 - 04.2017
- Overseeing office buildings, physical assets, general maintenance repairs, apartment make-readies, preventive maintenance and construction or rehabilitation projects for an apartment community
- Managed inventory of supplies necessary for repairs, ensuring adequateness.
- Delegated key assignments to team members.
- Make sure they have all the instructions necessary to complete assignment properly
- Regularly assessed the progress of maintenance staff.
- Provide immediate assistance and instruction as needed
- Provide initial safety and safety equipment training for all new employees
- Responsible for overall organization and cleanliness of work areas and maintenance shops
- Tour property daily to look for needed maintenance and liability hazards and report to Manager
- Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation
- Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency
- Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum satisfaction, protection of assets and minimal expenses
Customer Service Representative
Kroger
12.2008 - 10.2011
- Assist supervisors in controlling customer flow and backed up lines; help to reduce waiting time for customers
- Answer department telephone calls and pages quickly and with excellent phone etiquette
- Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices
- Provide every customer immediate and undivided attention
- Follow through on all Customer questions and requests
- Introduce new products
Security Officer I and II
Dupree Security
04.2004 - 12.2008
- Perform limited supervisory functions in preparation for assuming a supervisory position
- Required to interface with visitors, and staff
- Prepared a variety of standard and/or special reports on a daily
- Handled highly confidential and sensitive information
- Perform basic security operations
- Ensure proper regulations are properly enforced
Casual Clerk
United States Postal Service
10.1999 - 03.2004
- Processing opening, sorting, and delivering incoming and outgoing mail
- Boxing, labeling and managing parcels
- Maintain supplies and equipment
- May assist various departments with special projects
Education
Certified Medical Assistant - Networking
Everest Institute
Atlanta, GA10.2008
General Diploma -
Tri-Cities High School
East Point, GA05.1997
Skills
- Microsoft Office
- Word
- Excel
- Powerpoint
- Outlook
Timeline
Security Supervisor
Allied Universal Security Services
04.2017 - 05.2024
Property Supervisor
ABM On-Site Services
10.2014 - 04.2017
Customer Service Representative
Kroger
12.2008 - 10.2011
Security Officer I and II
Dupree Security
04.2004 - 12.2008
Casual Clerk
United States Postal Service
10.1999 - 03.2004
Certified Medical Assistant - Networking
Everest Institute
General Diploma -
Tri-Cities High School
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