Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Devin Jones

Columbus

Summary

Dynamic Retail Sales Leader with established expertise in impactful communication and team collaboration.

Overview

8
8
years of professional experience

Work History

Personal Banker

Renasant Bank
12.2024 - Current
  • Assisted clients with account setup and management, ensuring smooth onboarding processes.
  • Processed loan applications and conducted credit assessments to evaluate client eligibility.
  • Maintained accurate records of client interactions and transactions for compliance and reporting.
  • Managed collection processes for overdue accounts using advanced software tools.
  • Communicated with clients to negotiate payment arrangements and resolve disputes effectively.
  • Resolved customer inquiries and issues efficiently, enhancing overall service quality.
  • Collaborated with team members to improve customer service experience through shared insights.
  • Provided personalized financial advice tailored to meet specific client needs.

Retail Sales Leader - Apparel

Dick Sporting Goods
Columbus
01.2018 - Current
  • Supported store management by supervising assigned department and additional areas as needed.
  • Directed on-floor assignments while communicating company objectives to associates.
  • Provided comprehensive on-floor training to all associates to enhance performance.
  • Ensured merchandise presentation met company standards for top apparel and equipment brands.
  • Engaged customers with genuine interactions to demonstrate passion and expertise in sports.
  • Promoted company standards of customer service through effective engagement strategies.
  • Assessed stock levels for specialized items based on usage, inventory, and project demands.

Member Service Representative/Loan Assistant

Triangle Federal Credit Union
Columbus
01.2018 - 01.2021
  • Ordered debit cards, Process documents for new accounts, Order personalized checks through Harland, Process customer address changes. Understand the document imaging system and scan new account documents.
  • Assisted customers with loan functions such as inquiries, advances, payments and pay offs.
  • Performed routine transactions for customers including, but not limited to, deposits, paying out funds, receiving loan payments, loan payoffs.
  • Trained to serve as back-up for loan processing as needed.
  • Maintain and balance cash drawer daily & Scanning and balancing of daily work.
  • Promote and maintain positive relationships with contacts, customers, and potential customers.
  • Assisted LO(s) with loan processing needs, including contacting members and third-party sources (verifying employment, communicating with dealerships, etc.).
  • Assisted LO(s) and UW in clearing conditions required for loan approval.
  • Contribute to quick turn-times on loan decisions through competent and proactive assistance provided to loan applicants, LO(s) and UW.

Education

Pharmacy Technician Program -

East MS Community College
Mayhew, MS
07.2016

High School Diploma -

Columbus High School
Columbus, MS
05.2010

Skills

  • Team collaboration and independence
  • Analytical and problem-solving skills
  • Effective communication
  • Flexible working hours
  • Interpersonal skills
  • Written and verbal communication
  • Leadership abilities
  • Eagerness to learn
  • Microsoft Office proficiency

References

Available Upon Request

Timeline

Personal Banker

Renasant Bank
12.2024 - Current

Retail Sales Leader - Apparel

Dick Sporting Goods
01.2018 - Current

Member Service Representative/Loan Assistant

Triangle Federal Credit Union
01.2018 - 01.2021

Pharmacy Technician Program -

East MS Community College

High School Diploma -

Columbus High School

Similar Profiles

CREATE PROFILE