Devin Keller
Severna Park,Maryland
Summary
Organized Team Leader with 8 years of experiance, builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
8
8
years of professional experience
Work History
Service Team Leader
U.S. Army Active Duty
02.2021 - 06.2023
- Trained and assisted up to 15 service members regularly.
- Established open atmosphere for team members and participants to openly communicate thoughts and opinions.
- Collaborated with team leaders, youth and partners to organize service-learning activities in compliance with program guidelines.
- Maintained regular communication with program participants and associates to promote future initiatives, organize new projects and share program achievements.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Encouraged service members to provide meaningful service to customers and successfully complete shifts.
- Provided technical assistance with service operations and connected participants to external resources.
- Held daily team meetings to inform team members on company news and updates.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Service Team Supervisor
U.S. Army Active Duty
01.2020 - 01.2021
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Supervised 8 employees and scheduled shifts.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
Maintenance Worker
U.S. Army Active Duty
12.2015 - 01.2020
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Education
High School Diploma -
Floyd Kellam High School
Virginia Beach, VA06.2015
Skills
- Staff Training
- Effective Working Relationships
- Project Management
- Daily Workflow Improvement
- Overseeing Daily Activities
- Quality Checks
- Machine Operations
- Corrective Actions
- Analytical Thinking
- Conflict Resolution
- Performance Improvement
- Teamwork and Collaboration
Additional Information
Currently, a student at AACC pursuing a degree in Cyber security.
Currently enrolled in the following courses
-Cyber Essentials
-Cyber Ethics & the Information Age
-Academic Writing and Research 1
-Principles of Nutrition
Timeline
Service Team Leader
U.S. Army Active Duty
02.2021 - 06.2023
Service Team Supervisor
U.S. Army Active Duty
01.2020 - 01.2021
Maintenance Worker
U.S. Army Active Duty
12.2015 - 01.2020
High School Diploma -
Floyd Kellam High School
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