Devin Lee
Oak Park,Illinois
Summary
Motivated and friendly young professional with a strong work orientation. Possessing experience in Word and Excel, I excel in administrative tasks. Thriving in team environments, I value strong interpersonal relationships and collaborate effectively with others. Efficient multitasker able to handle high volumes of work while ensuring customer satisfaction.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Xfinity Store by Comcast
08.2023 - 09.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Door-to-Door Sales Representative
Genesis Marketing
06.2021 - 05.2023
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
Cook
Gene & Jude's
05.2020 - 12.2020
- Followed established recipes to prepare and cook menu items
- Cleaned surfaces regularly to prevent spread of illness or cross-contamination between raw and cooked products
- Received orders at counter or from kiosks and conducted transactions with customers
- Prepared vegetables, garnishes, and other items in advance to reduce loads during rush periods
Drive-Thru Cashier
Portillos'
06.2019 - 12.2019
- Maintained knowledge of policy changes and promotions to better serve customers with current information
- Collaborated with team members and cross-trained employees in different positions and departments
- Greeted drive-thru customers and communicated clearly to take orders
- Managed cash and credit card payments and counted change
- Double-checked order for quality and accuracy to eliminate errors and guarantee freshness
Education
High School Diploma -
Proviso East
Maywood, Illinois05.2020
Business -
Roosevelt University
Chicago, Illinois05.2020
Skills
- Proven Leader
- Great Teammate
- Cash Handling
- Coachable and Quick Learning
- Hard-Working
- Able to Take Constructive Criticism
- Merchandise restocking
- Customer Service
Timeline
Retail Sales Associate
Xfinity Store by Comcast
08.2023 - 09.2024
Door-to-Door Sales Representative
Genesis Marketing
06.2021 - 05.2023
Cook
Gene & Jude's
05.2020 - 12.2020
Drive-Thru Cashier
Portillos'
06.2019 - 12.2019
High School Diploma -
Proviso East
Business -
Roosevelt University