DEVIN LIGGINS
Ellicott City,MD
Summary
Driven, self-motivated college student seeking to utilize strong foundation in emergency medical care and commitment to saving lives. Adept at quickly assessing situations, providing immediate care, and maintaining composure in high-pressure environments. Eager to contribute my knowledge, empathy, and hands-on skills to a dynamic healthcare team, while continuously advancing my proficiency in emergency response and patient care.
Overview
3
3
years of professional experience
Work History
Corporate Trainer
Imperial Millennial
Columbia, MD
04.2023 - 06.2023
- Proven ability to deliver exceptional customer service, building strong relationships with clients and ensuring customer satisfaction throughout the sales process. Skilled in understanding customer needs and providing tailored solutions.
- Demonstrated a high level of professionalism in all interactions, delivering polished presentations to prospective clients, and represented the company with integrity. Consistently exhibited a positive attitude and displayed strong ethical standards.
- Demonstrated resilience in the face of rejection or setbacks, maintained a positive attitude and quickly bounced back from challenges. Adapted to changing market conditions and customer preferences to stay ahead in a competitive sales environment.
- Proficient in a variety of sales methodologies, including consultative selling, relationship selling, and solution selling. Skilled in identifying customer pain points and positioning products or services as solutions to meet those needs.
- Exceptional organizational and time management skills, enabling efficient prioritization of tasks, effective follow-up with leads, and timely closure of sales opportunities. Able to multitask and work under pressure.
Store Associate
PetSmart
9200 Baltimore National Pike, Ellicott City, MD
01.2023 - 04.2023
- Responsible for maintaining a clean and safe environment for pets, including daily cleaning of enclosures, feeding, and administering medication as needed.
- Monitored and reported any changes in pets' behavior, health, or condition to the appropriate staff members
- Educated pet owners on proper care and handling of their pets, providing exceptional customer service.
- Greeted and engaged customers, providing a positive shopping experience and delivering excellent customer service
- Utilized product knowledge to assist customers in finding the right products, offering personalized recommendations, and upselling to maximize sales while meeting customer needs.
- Handled cash transactions, process sales transactions accurately and efficiently, and maintained accurate cash register and till operations
Kennel Staff Assistant
Premier Dog Training
7175 Montevideo Road, Jessup, MD
07.2022 - 01.2023
- Kept animals clean and free of contaminants to promote optimal health.
- Sanitized animal receptacles and ensured optimal living conditions for animals and birds.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Managed facility laundry, cleaning and restocking.
VOLUNTEER
09.2020
- Led social media campaign informing hundreds in the Howard County of the food drive; worked with other students to far exceed the drive’s goals.
VOLUNTEER
HOWARD COUNTY CONSERVANCY
06.2020 - 06.2022
- Responsible for taking care of multiple animals at the Conservancy; cleaned and maintained animal pens; volunteered while a student at Mount Hebron High School.
Education
No Degree - Emergency Health Services
Howard Community College
Columbia, MD12.2024
High School Diploma -
MOUNT HEBRON HIGH SCHOOL, Howard Community College
9440 Old Frederick Road, Ellicott City, MD 2104206.2022
Skills
- Team builder
- Excellent communication skills
- Fluent in Spanish
- Outstanding people skills
- Organization
- Time management
- Critical thinking
- Strong computer skills
- Active Listening
- Self-Motivated
- Multitasking Abilities
- Dependable and Responsible
Timeline
Corporate Trainer
Imperial Millennial
04.2023 - 06.2023
Store Associate
PetSmart
01.2023 - 04.2023
Kennel Staff Assistant
Premier Dog Training
07.2022 - 01.2023
VOLUNTEER
09.2020
VOLUNTEER
HOWARD COUNTY CONSERVANCY
06.2020 - 06.2022
No Degree - Emergency Health Services
Howard Community College
High School Diploma -
MOUNT HEBRON HIGH SCHOOL, Howard Community College