Information technology professional with extensive experience in computer repair and maintenance. Known for delivering reliable technical support and ensuring optimal system performance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in hardware diagnostics and software troubleshooting. Dynamic professional with a proven track record at Amazon, enhancing customer satisfaction and operational efficiency. Skilled in computer troubleshooting and fostering team collaboration, I've led initiatives that significantly improved process efficiencies. My expertise in hardware and software installation, combined with a commitment to quality and proactive problem-solving, drives organizational success.