Focused professional versed in office operations, customer service, and administrative support. Demonstrated ability to lead, motivate, and coordinate personnel, streamline operations, and develop successful strategies to achieve organizational objectives. A reliable and organized individual who combines excellent problem-solving skills, strong work ethic, and an eye for detail to ensure the success of an organization.
Overview
5
5
years of professional experience
Work History
Office Support Associate
Montclair School of Academicas and Enrichment
01.2021 - 12.2025
Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars.
Created and maintained filing systems to ensure accurate record keeping for 55 staff members and 380 students.
Utilized excellent organizational skills to prioritize tasks effectively.
Trained and onboarded new office staff members and paraprofessionals.
Processed payrolls on a biweekly basis for 55 staff members using accounting software.
Coordinated with vendors to purchase necessary supplies in a timely manner.
Fostered relationships with vendors to expedite orders, repairs and maintenance.
Provided administrative support for executive staff, including scheduling meetings, preparing agendas and taking meeting minutes.
Led meetings, keeping staff informed of changes or new requirements in policies and procedures.
Leveraged multi-line phone system to answer and transfer calls to staff members.
Established relationships with external partners to facilitate business operations.
Prepared purchase orders and routed to project manager for approval.
Prepared reports summarizing operational activities for upper management review.
Reviewed financial statements and ledgers, working with accounting staff to clear discrepancies.
Created and reviewed schedules, maintaining staffing levels to meet service goals.
Organized travel arrangements and itineraries for senior management team members.
Collaborated with department leads and senior management to coordinate operations and drive improvements.
Resolved escalated complaints and answered questions regarding policies and procedures.
Established and implemented policies and procedures to improve the efficiency of office operations.
Coordinated office workflow to maximize productivity and labor resources.
Drafted and monitored employee scheduling to support effective resource allocation.
Conferred with other departments on projects involving multiple teams from different divisions.
Interviewed potential candidates and provided thorough reviews to HR to aid in hiring decisions.
Analyzed expenditures and allocated department budget in alignment with corporate objectives.
DAS Paraprofessional
Montclair Elementary School
03.2021 - 01.2022
Reported on student progress, behavior, and social skills to parents as directed by the students IEP daily.
Delivered personalized educational, behavioral, and emotional support systems for individual students on the Autism Spectrum to enable positive learning outcomes
Prepared instruction materials, constructed bulletin boards, and set up work areas designed for specific student directed interventions.
Tailored lesson plans for students with emotional and cognitive disabilities per the students IEP.
Collaborated with instructors and departments to develop engaging individualized lesson plans.
Education
Bachelor of Science (B.S.) - Nursing
Platt College of Nursing
Greenwood Village
04.2008
Skills
Office operations management
Team leadership
Document organization
Financial account reconciliation
Comprehensive policy deployment
Procurement coordination
Event management
Organizational strategy development
Organizational proficiency
Meeting scheduling
Payroll management
Process improvement
Operational facility management
Expense management
Executive leadership assistance
Accomplishments
Recipant of the Parent's Choice DPS Women's Herstory Award, 2025