Devin MacLean
Deerfield
Summary
Proven warehouse and sales professional with a track record of enhancing operational efficiency at Summit Supply. Excelled in inventory management and forklift operations, demonstrating exceptional problem-solving abilities and team collaboration. Increased productivity by training new staff, significantly improving safety and customer satisfaction.
Overview
8
8
years of professional experience
Work History
General Warehouse Worker
Summit Supply
06.2020 - Current
- Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
- Actively participated in continuous improvement initiatives aimed at enhancing overall operational efficiency within the warehouse setting.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Operated forklift trucks and other vehicles to transport and stack warehouse goods.
- Communicated effectively with supervisors regarding issues affecting warehouse operations or performance metrics.
- Loaded and unloaded cargo for receiving, dispatching, and staging of freight.
- Prepared necessary documentation for outbound shipments, ensuring compliance with carrier requirements and regulations.
- Participated in periodic physical inventories, assisting in accurate counts and reconciliation efforts.
- Loaded, unloaded, and moved corrosive material to and from storage and production areas.
- Assembled pallets and crates for secure transportation of materials.
- Helped train new employees in safe practices and warehouse procedures.
- Worked in parallel with multiple departments to ensure effective operations.
- Designed and assembled vehicle and warehouse layouts enhancing overall operational efficiency.
Floor Associate
The Home Depot Inc
06.2017 - 06.2020
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Operated forklift trucks and other vehicles to load and unload cargo.
- Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively.
- Operated hand tools and machines to cut material and achieve proper fit around obstructions.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Improved safety in garden center by regularly inspecting and addressing potential hazards.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Trained new staff on plant care basics and customer service excellence, ensuring consistently high standard of service.
- Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
Sales Associate
Tractor Supply
12.2016 - 06.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Education
Associates of Mechanical Engineering - Mechanical Engineering
New Hampshire Technical Institute
Concord, NH12-2025
Skills
- Equipment troubleshooting
- Inventory management
- Forklift operations
- Complex Problem-solving
- Hand and power tool operation
- Microsoft Excel
- Product management
- Equipment operation
- Team collaboration
- Warehouse operations
Timeline
General Warehouse Worker
Summit Supply
06.2020 - Current
Floor Associate
The Home Depot Inc
06.2017 - 06.2020
Sales Associate
Tractor Supply
12.2016 - 06.2018
Associates of Mechanical Engineering - Mechanical Engineering
New Hampshire Technical Institute
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