Devin Mallery
Austin,TX
Summary
- Maintenance and Landscaping
- US Army
- Best Buy
- Woodforest National Bank
- GeekSquad
Overview
12
12
years of professional experience
Work History
In-Home Installation Technician
Geek Squad - Best Buy
Austin, TX
01.2019 - 07.2024
- Opening duties as an individual installer scheduled for single-man work.
- Cleaned interior and exterior vehicle assigned to me, preparing for the board work of the day.
- Pre-calling all clients prior to the day's work, ensuring that the order is correct and the product is being installed as intended. Reviewed blueprints or diagrams prior to installation of security cameras.
- Ensured that all installations were to be done in compliance with safety standards. Mounted cameras, brackets and other hardware components according to specifications. Monitored alarm signals from sensors and provided prompt response when necessary. Configured software applications for efficient operation of the CCTV system. Tested and configured systems in a variety of settings before handover. Created detailed reports about the installation process for future reference.
- Provided training sessions on how to use the installed security cameras correctly. Provided technical support to users on how to operate the system properly.
- Collaborated with technicians during complex installations, involving multiple cameras if need be.
- Resolved customer complaints quickly, (if any) efficiently, while maintaining a high level of customer satisfaction.
Sales Consultant
Magnolia Custom Design Center | Best Buy
San Marcos, TX
01.2014 - 07.2018
- Greet customers and ascertain what each customer wants or needs
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Sell or arrange for delivery, insurance (Citi bank's credit services), financing, or service contracts for merchandise
- Compute sales prices, total purchases and receive and process cash or credit payment
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Microsoft soft word, excel, and power point plus experience.
- Established long-term relationships with key contacts at client companies.
- Ensured customer satisfaction by providing follow-up support after purchases.
92s Logistics Specialist
Army Reserves, United States Military
Conroe, TX
02.2012 - 02.2018
- Resolve problems concerning transportation, logistics systems, imports or exports, or issues
- Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management
- Rank E-5 Sergeant.
Education
Security Operations - Video System Technologies And Surveillance Systems
Texas Online Private Security (TOPS)
Austin01-2024
Courses; Money & Banking, Public Finance, Financial Management, Labor Econ, State Business Law - Business Finance & Economics
Texas State University
San Marcos, TX03.2020
Courses; Financial Accounting, Managerial Accounting, Microeconomics, Macroeconomics - Business Management
San Jacinto College North Campus
Houston, TX08.2016
High School Diploma - General studies
C.E. King High School
Houston, TX05.2013
Skills
- Sales
- Excel and Word sheets
- Installation and tools planning
- Assembly and Equipment installation
- Maintenance and repair
- Power Tools Operation
- Problem Analysis
- System Configuration
- Cable Management
- Worksite safety
- Project Management
- Diagnostic Testing
- Data Evaluation
- Troubleshooting and diagnosis
- Software and Network configuration
- Equipment testing
- Safety
Schedule
Full-Time/Part-Time
Primarylocation
Austin, TX
References
References available upon request.
Timeline
In-Home Installation Technician
Geek Squad - Best Buy
01.2019 - 07.2024
Sales Consultant
Magnolia Custom Design Center | Best Buy
01.2014 - 07.2018
92s Logistics Specialist
Army Reserves, United States Military
02.2012 - 02.2018
Security Operations - Video System Technologies And Surveillance Systems
Texas Online Private Security (TOPS)
Courses; Money & Banking, Public Finance, Financial Management, Labor Econ, State Business Law - Business Finance & Economics
Texas State University
Courses; Financial Accounting, Managerial Accounting, Microeconomics, Macroeconomics - Business Management
San Jacinto College North Campus
High School Diploma - General studies
C.E. King High School