Devin Martin
Ripley,TN
Summary
Dynamic and results-oriented professional with a proven track record in the US Army and Cox Pools Service, showcasing exceptional problem-solving and teamwork skills. Excelled in fast-paced environments, significantly enhancing customer satisfaction and operational efficiency. Expert in equipment diagnostics and maintenance, coupled with a commitment to excellence and a friendly, positive attitude.
Overview
6
6
years of professional experience
Work History
US Army
Military
03.2023 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Service Technician
Cox Pools Service
01.2020 - 03.2023
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
Games Operator
Main Event
06.2018 - 01.2020
- Developed strong knowledge of rules, regulations, and mechanics of various games to ensure fair play and customer satisfaction.
- Implemented effective promotional strategies to increase foot traffic at the game station, resulting in higher revenues for the business.
- Enhanced player experience by ensuring smooth game operations and providing excellent customer service.
- Increased player engagement with innovative game ideas and challenges tailored for different skill levels.
- Handled cash transactions accurately, processing payments quickly while maintaining proper financial records.
Education
High School Diploma -
Farragut High School
Knoxville, TN05.2018
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Critical Thinking
Timeline
US Army
Military
03.2023 - 06.2024
Service Technician
Cox Pools Service
01.2020 - 03.2023
Games Operator
Main Event
06.2018 - 01.2020
High School Diploma -
Farragut High School