Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Devin McKeon

Property Restoration
Bradenton

Summary

Obtain a position where skills and experience can be utilized and demonstrated within the [position]. Exceptional expertise in problem-solving, multitasking under high-stress situations, and remarkable ability to direct a team efficiently. I am confident that my skills, professionalism, and dedicated work ethic will make me a great asset to the company and industry.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Operations Manager

FP Restoration
02.2023 - Current
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Manage KPIs
  • Create field process and procedures

General Manager

911Restoration Of Mesa
01.2020 - 02.2023
  • Oversee all daily operations
  • Develop and implement growth strategies
  • Training downline management/leadership staff
  • Assist with the development of and the management of company budgets
  • Research and create revenue growth
  • Continued development of healthy net profits as determined by Ownership Team
  • Hiring and firing of personnel
  • Evaluate performance and productivity
  • Analyze accounting and financial data
  • Development and continued stewardship of company culture
  • Oversee sales and marketing efforts
  • Oversee and develop operational processes and procedures
  • Engage in key targeted customer/relationship activities
  • Represent the company at Industry events and/or functions
  • Evaluate and decide upon key investments in equipment, infrastructure and talent
  • Develop and steward process that increase customer satisfaction
  • Report on KPI's to Ownership Team

EMS Field Supervisor

ServiceFirst Restoration, Inc
01.2015 - 01.2020
  • Accomplished in-home sales and the start of thousands of mitigation jobs throughout Southern California
  • Managed field team for successful project outlines while following safety guidelines and protocols
  • Corresponded with clients throughout the mitigation process, including property management and insurance adjusters.

Field Supervisor

01.2010 - 01.2015
  • Drymaster
  • Responsible for training and managing technicians while in the field
  • Corresponded with clients directly throughout the mitigation process and worked in the field with technicians assuring proper setup and equipment use.

Education

High School Diploma -

Serra High
San Juan Capistrano, CA
06.2001

Skills

  • ESSENTIAL QUALITIES
  • High Success in-home sales
  • Top Tier Communication
  • Project Management
  • Team Management
  • Professional and Efficient
  • Xactimate experience in Water and Recon
  • Superior communication within all facets of a professional environment Able to deliver concise direction to staff and team members with exceptional professionalism Strong emphasis on clear and concise communication with customers
  • Manage, lead, and hold teams accountable for meeting deadlines, producing quality work, and providing five-star customer service Implement feedback and coaching aimed at strengthening team capabilities Responsible for integral safety training that meets state and OSHA requirements

Certification

AHERA Asbestos Contractor/SupervisorInspectorIICRC Certified ASD Certified AMRT Certified OSHA 30 Certified

Timeline

Operations Manager

FP Restoration
02.2023 - Current

General Manager

911Restoration Of Mesa
01.2020 - 02.2023

EMS Field Supervisor

ServiceFirst Restoration, Inc
01.2015 - 01.2020

Field Supervisor

01.2010 - 01.2015

High School Diploma -

Serra High

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Devin McKeonProperty Restoration