Devin Million
Hamilton
Summary
Collaborative leader with a strong background in camp management and youth advocacy. Successfully mentored team members, fostering positive communication and conflict resolution. Proven ability to adapt programs to diverse needs, ensuring a safe and engaging environment for all participants.
Overview
1
1
Certification
Work History
Camp Leader
Oxford Parks and Recreation
Oxford
- Supervised campers during activities and ensured their safety at all times.
- Organized daily schedules and coordinated group activities for diverse age groups.
- Assisted in conflict resolution among campers, promoting a positive camp environment.
- Coordinated with other counselors and staff to adapt programs to weather conditions or other unforeseen circumstances.
Youth Advocate
Cincinnati CAA
Cincinnati
- Managed caseload of 60+ youths, trained on communication and customer service protocols, and evaluated performance through surveys.
- Served as point of contact for escalated customer service issues, identifying solutions to uphold service level goals and boost customer satisfaction.
- Conducted job training sessions for new hires to ensure compliance with company policies and enhance understanding of procedures.
Lead Counselor
YMCA
Blue Ash
- Responsible for overseeing and managing a team of camp counselors to ensure the safety and well-being of campers
- Organized and led daily activities, including games, arts and crafts, and hikes, to promote teamwork and camaraderie among campers
- Developed and implemented behavior management strategies to address any conflicts or issues that arose among campers
- Communicated regularly with parents and camp directors to provide updates on camp activities and address any concerns or feedback
Cashier
Scripted Studios
Hamilton
- Managed and processed sales transactions while greeting and assisting customers for positive shopping experiences
- Scanned items and processed payments through cash, check, credit card, and Apple/Google Pay to ensure efficient checkout
- Maintained a presentable and welcoming checkout area to enhance customer satisfaction
Barista
Biggby Coffee
Hamilton
- Engaged customers to recommend drink options tailored to their preferences and dietary needs, enhancing their overall experience.
- Managed cash register operations, ensuring accurate processing of customer transactions and efficient handling of payment methods.
- Performed routine cleaning and sanitation of workspace and espresso machine parts, adhering to company and state food hygiene standards.
- Maintained a clean workspace per all safety standards and regulations
Education
High school -
Hamilton High School
Hamilton, OH05-2020
Applied Communication -
Miami University Hamilton
Hamilton, OH03-2026
Skills
- Health and safety
- Team Leadership
- Customer Service
- Teamwork
- Adaptability
- Conflict resolution
- Interpersonal Skills
- Networking
Certification
CPR/AED for Professional Rescuers, Red Cross, Valid through 2027
Timeline
Camp Leader
Oxford Parks and Recreation
Youth Advocate
Cincinnati CAA
Lead Counselor
YMCA
Cashier
Scripted Studios
Barista
Biggby Coffee
High school -
Hamilton High School
Applied Communication -
Miami University Hamilton