Forward thinking, detail-oriented, and organized employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
9
9
years of professional experience
Work History
Tier 1 Associate
Amazon
01.2023 - Current
Started in Pick department
Became Learning Ambassador after 2 months for pick. Trained 20+ new hires, 10+ cross trains, 5 internal transfers, and 1 AEW training. Completed roughly 100 ARS audits.
Became member of AFM team around my 7th month at amazon
Mail Carrier
USPS
04.2022 - 12.2022
Rural mail carrier
Learned and delivered 25 different mail routes and 5 different Amazon Sunday delivery routes around the Mount Juliet area.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Handled mail and packages with care to prevent damage during delivery.
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Package Handler
UPS
07.2017 - 07.2021
Followed safety regulations to maintain safe work environment.
Removed jams and unblocked conveyor system to maintain flow of goods.
Proved successful working within tight deadlines and a fast-paced environment.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Manager of Operations
Helton Security
07.2014 - 06.2017
Managed 25 people
Did payroll, scheduling, hiring/interviews, and held client meetings
Identified and resolved unauthorized, unsafe, or ineffective practices.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Trained new employees on proper protocols and client service standards.