Devin Myers
Augusta,GA
Summary
Seasoned professional with 11 years of professional experience in healthcare , manufacturing, and customer service environments.Skilled in overseeing production and operating teams, with background in managing workflows, ensuring quality control, and optimizing processes for efficiency.
Overview
12
12
years of professional experience
Work History
Production Line Leader
America’s Remanufacturing Company
Augusta, GA
08.2022 - Current
- Monitored production line workers to ensure they followed safety protocols and procedures.
- Coordinated with other departments to maintain the efficiency of the production line.
- Ensured that all products met quality standards before being shipped out.
Patient Transporter
Doctors Hospital
Augusta, GA
07.2022 - Current
- Facilitate the safe and timely transport of patients and their belongings, adhering to established safety protocols and hospital policies
- Support clinical staff by assisting with patient transfers between beds, wheelchairs, or stretchers, employing proper positioning aids to ensure patient comfort and safety
- Engage in therapeutic communication to maintain a positive patient experience throughout transport processes
- Contribute to departmental operations by assisting with cleaning, supply maintenance, and the internal transfer of medical specimens and equipment
Customer Service Representative
Sitel
Augusta, GA
08.2021 - 07.2022
- Resolved customer inquiries and issues, ensuring a swift and satisfactory experience by leveraging effective communication and problem-solving skills
- Maintained up-to-date knowledge of products, sales, and promotions to provide accurate information and enhance customer service quality
- Collaborated with help desk agents and technical teams to address and resolve technical challenges, improving overall service delivery
Admission Representative
Kids Prompt Care
Augusta, GA
10.2018 - 12.2020
- Conducted personal interviews to efficiently register patients, ensuring accurate collection of demographic and insurance information
- Verified pre-admission details and secured necessary signatures on legal consents and insurance documents, maintaining compliance with healthcare regulations
- Processed payments for ancillary services and safeguarded patient valuables, delivering reliable administrative support
Material Handler
John Deere
Augusta, GA
04.2017 - 10.2018
- Managed inventory control by meticulously recording merchandise movement, maintaining accuracy in inventory levels and ensuring minimal discrepancies
- Operated material handling equipment proficiently to pick, sort, and place goods, contributing to the efficiency of warehouse operations
- Maintained the integrity of merchandise through careful handling, supporting the company's commitment to delivering quality customer experiences
Manufacturing/Production Associate
Textron
Augusta, GA
12.2015 - 04.2017
- Managed equipment setup and material preparation, ensuring availability of adequate resources for uninterrupted production flow
- Conducted quality assurance by performing basic testing and monitoring production processes, reporting any equipment issues to maintenance personnel
PRN-Transporter
Doctors Hospital
Augusta, GA
12.2014 - 03.2016
- Streamlined patient transfer processes, ensuring safe and timely movement of patients and their belongings, while also managing the transport of laboratory specimens and maintaining ultrasound probe hygiene
- Enhanced unit efficiency by securing necessary supplies and equipment, contributing to room stocking procedures, and overseeing nutrition inventory management; meticulously documented all transport activities in the online Transport Tracking System
Hospital Service Representative
Augusta University Medical Center
Augusta, GA
10.2012 - 12.2014
- Managed reception duties, including greeting visitors, fielding a high volume of telephone inquiries, and directing calls to appropriate departments, ensuring efficient communication flows
- Facilitated access and coordinated interactions with external vendors, contributing to the maintenance of building security and operational integrity
- Provided administrative support to executive staff, efficiently handling mail distribution, document reproduction, faxing, and correspondence, while assisting healthcare professionals with ad-hoc tasks and data entry
Education
High School Diploma -
Glenn Hills High School
Augusta, GA05.2012
Skills
- IDX
- Centricity
- Windows
- Safari
- Linux
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Customer Service
- Communication
- Organization
- Cashiering
- Teamwork
- Ability to Work Unsupervised
- Timely Task Accomplishment
- Assembly and production
- Shift supervision
- Process Development
- Machine Operation
- Quality Control
- Standard Operating Procedures
- Manufacturing
- Workflow Coordination
- Forklift Operation
- Quality Assurance
- Supply chain distribution
- Materials Management
Timeline
Production Line Leader
America’s Remanufacturing Company
08.2022 - Current
Patient Transporter
Doctors Hospital
07.2022 - Current
Customer Service Representative
Sitel
08.2021 - 07.2022
Admission Representative
Kids Prompt Care
10.2018 - 12.2020
Material Handler
John Deere
04.2017 - 10.2018
Manufacturing/Production Associate
Textron
12.2015 - 04.2017
PRN-Transporter
Doctors Hospital
12.2014 - 03.2016
Hospital Service Representative
Augusta University Medical Center
10.2012 - 12.2014
High School Diploma -
Glenn Hills High School