Summary
Overview
Work History
Education
Skills
Timeline
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Devin Nathan

Phoenix

Summary

  • Dynamic sales professional with a proven track record at T-Mobile, excelling in team building and sales strategy development. Skilled in analyzing sales data to drive performance improvements and enhance customer satisfaction. Adept at training staff and fostering a collaborative environment, contributing to overall team success and operational efficiency.
  • Experienced with sales team leadership, customer relationship management, and strategic planning. Utilizes sales strategies to drive revenue growth and improve client satisfaction. Track record of effective communication and team collaboration, ensuring consistent achievement of sales goals.
  • Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
  • Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

6
6
years of professional experience

Work History

Assistant Sales Manager

Tmobile
09.2021 - Current
  • Assisted team in achieving sales targets through effective customer engagement strategies.
  • Supported sales initiatives by maintaining comprehensive product knowledge and responding to customer inquiries.
  • Collaborated with senior sales staff to identify market trends and improve service delivery processes.
  • Managed inventory levels, ensuring product availability aligned with customer demand and promotional events.
  • Participated in training sessions to enhance skills in customer relationship management software and tools.
  • Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
  • Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.
  • Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.

Guest Service Representative

Phoenix Suns
06.2021 - 08.2021
  • Delivered exceptional customer service, addressing inquiries and resolving issues effectively.
  • Managed guest check-in and check-out processes, ensuring a seamless experience.
  • Collaborated with team members to maintain high standards of cleanliness and organization in the lobby area.
  • Utilized reservation software to manage bookings and optimize room assignments.

Cashier

Bashas'
05.2020 - 08.2021
  • Processed customer transactions efficiently, ensuring accuracy and compliance with cash handling procedures.
  • Managed inventory levels by restocking merchandise and organizing product displays to enhance customer experience.
  • Assisted customers with inquiries, providing knowledgeable support to improve service quality and satisfaction.
  • Trained new cashiers on operational procedures, fostering a collaborative team environment and enhancing performance.

Sales Associate

Footlocker Retail
06.2019 - 05.2020
  • Conducted product demonstrations, effectively communicating features and benefits to customers.
  • Trained new associates on sales techniques and product knowledge to enhance team effectiveness.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

High School Diploma -

Willow Canyon High School
Surprise, AZ
05-2019

Skills

  • Goals and performance
  • Team building and development
  • Sales reporting
  • Sales goals
  • Staff management
  • Sales strategy development
  • Order management
  • Sales team supervision
  • Store improvement skills
  • Personnel training

Timeline

Assistant Sales Manager

Tmobile
09.2021 - Current

Guest Service Representative

Phoenix Suns
06.2021 - 08.2021

Cashier

Bashas'
05.2020 - 08.2021

Sales Associate

Footlocker Retail
06.2019 - 05.2020

High School Diploma -

Willow Canyon High School

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