Devin O'Neil
Suwanee,GEORGIA
Summary
Creative and motivated fashion merchandising student with strong background in customer service and team leadership. Experience includes enhancing customer experiences through effective problem-solving and product presentation. Committed to utilizing diverse skills in a fashion-focused role that supports brand growth and operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ice Cream Artist
Rolling Monkey LLC
Statesboro, USA
01.2026 - Current
- Crafted handcrafted rolled ice cream using fresh ingredients on a frozen plate, ensuring high presentation standards for each order.
- Balanced product quality and speed, enhancing visual appeal to elevate customer satisfaction.
- Provided attentive customer service by taking orders and answering questions, fostering a welcoming and engaging environment for guests.
- Collaborated with team members in fast-paced environment to manage rush periods, ensure cleanliness, and adhere to food safety procedures.
Shift Leader
Smoothie King
Cumming, USA
07.2022 - 08.2025
- Supervised daily store operations and supported team performance in high-volume setting, ensuring smooth workflow.
- Trained new employees and resolved customer concerns while managing opening/closing procedures, maintaining product consistency and food safety standards.
- Resolved customer complaints promptly, enhancing customer satisfaction and retention.
- Implemented health and safety regulations, ensuring compliance and promoting a safe work environment.
- Verified cash drawer accuracy at shift start and end, safeguarding financial accountability.
Education
Bachelor's degree - Fashion Merchandising
Georgia Southern University
Statesboro, GA05-2029
High School Education -
Lambert High School
Suwanee05-2025
Skills
- Brand promotion and merchandising
- Sales and trend analysis
- Creative design
- Leadership and organizational skills
- Customer service and support
- Communication skills and phone etiquette
- Food handling and preparation
- Basic math and cash handling
- Inventory management
- Childcare services
- POS systems expertise
Certification
Driver's License, 07/01/23, Present
Additional Information
Authorized to work in the US for any employer
Timeline
Ice Cream Artist
Rolling Monkey LLC
01.2026 - Current
Shift Leader
Smoothie King
07.2022 - 08.2025
Bachelor's degree - Fashion Merchandising
Georgia Southern University
High School Education -
Lambert High School