Devin Palmer
Port Clinton,OH
Summary
Dynamic automotive professional with expertise in oil changes and tire rotations, at Valley Ford Huron. Proven problem-solver who enhanced customer satisfaction through efficient service and effective training. Skilled in vehicle inspections and workplace safety, consistently improving processes to optimize inventory and streamline operations.
Overview
3
3
years of professional experience
Work History
Automotive Lube Technician
Valley Ford Huron /Previously Owner by Port Clinton Ford
06.2022 - Current
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Improved customer satisfaction by providing efficient and accurate automotive maintenance services.
- Kept shop areas neat, clean, and free of safety hazards.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
Retail Parts Professional
Advance Auto Parts
03.2017 - 06.2022
- Provided expert guidance on automotive parts selection to enhance customer satisfaction.
- Managed inventory levels using advanced tracking systems to optimize stock availability.
- Trained new team members on product knowledge and customer service best practices.
- Developed and implemented process improvements to streamline parts ordering procedures.
- Assisted customers with part selection, ensuring the proper fit and function for their specific vehicle needs.
- Trained new employees on store operations, product knowledge, and customer service standards to create a cohesive team environment.
- Increased sales through effective merchandising displays and cross-selling techniques.
Education
High School Diploma -
Fairbanks High School
Milford Center, OHCertificate of Competency - Welding And Fabrication
Tolles Career And Technical Center
Plain City, OHSkills
- Oil change expertise
- Problem-solving
- Battery replacements
- Oil changes
- Brake systems
- Tire rotations
- Workplace safety
- Vehicle inspection
- Fluid checks
- Battery testing
- Tire changing and rotation
- Tire damage repair
- Brakes replacement
Timeline
Automotive Lube Technician
Valley Ford Huron /Previously Owner by Port Clinton Ford
06.2022 - Current
Retail Parts Professional
Advance Auto Parts
03.2017 - 06.2022
High School Diploma -
Fairbanks High School
Certificate of Competency - Welding And Fabrication
Tolles Career And Technical Center