Devin Paul
Atlanta
Summary
Account Coordinator with over 8 years in the contract furniture industry, specializing in client proposals, logistics coordination, and strategic planning. Proven track record of enhancing data accuracy and expediting project timelines through effective collaboration and operational streamlining. Expertise in client service coordination and customer relationship management, resulting in high satisfaction rates and improved client retention. Demonstrated ability to implement productivity-enhancing procedures and drive growth in dynamic environments.
Overview
7
7
years of professional experience
Work History
Client Service Coordinator
BDA, LLC
Atlanta
08.2024 - Current
- Managed projects for multi-million-dollar Constellation Beer Brands portfolio, achieving significant sales growth.
- Developed targeted marketing campaigns for MLB, NBA, NFL, MLS, NHL, and NCAA clients.
- Drafted and presented tailored proposals to meet client specifications while overseeing order fulfillment.
- Collaborated with sports team marketing leaders to ensure adherence to brand standards for merchandise.
- Created innovative branding strategies and joint marketing initiatives while researching licensing issues.
- Sourced global manufacturers and suppliers to enhance product profitability.
- Utilized Salesforce to track order progress and strengthen customer relationships.
- Developed strong relationships with clients through regular contact and follow-up communication.
- Generated over $1.5M in annual sales within sports vertical, driving a 25% increase in total merchandise sales in 2024.
Senior Client Services Coordinator
Office Interiors
Atlanta
02.2022 - 07.2024
- Supported the VP of Sales with pricing, preparation of proposals, bids, and specifications.
- Accurately recorded and organized pricing information, contributing to informed decision-making and effective proposal preparations for clients.
- Aided in identifying and preparing specific ancillary price quotations.
- Managed the process of order entry, including sending purchase orders and ensuring accurate documentation. .
- Provided timely and concise communication regarding project status to the sales team and project manager.
- Followed up on items regarding damages, replacements, short shipments, and any open or unresolved issues.
- Worked closely with vendors and operations to streamline project installations, ensuring timely delivery and execution.
- Conducted thorough follow-ups on project issues, successfully resolving damages and short shipments, leading to improved client satisfaction.
- Streamlined order entry processes, enhancing documentation accuracy, and expediting project timelines.
Sales Support Coordinator
Cambria
Duluth
10.2020 - 01.2022
- Coordinated support for seven sales representatives to improve operational efficiency.
- Managed construction of tower display units, ensuring timely deliveries to partners.
- Maintained aesthetic standards for display units, guaranteeing merchandise accuracy.
- Conducted product knowledge training for external sales teams to elevate performance.
- Traveled extensively to meet customers and partners, strengthening relationships.
- Utilized Salesforce for detailed reporting, increasing data accuracy and accessibility.
- Pioneered inventory tracking methods, reducing discrepancies across partner sites.
Account Coordinator
Office Images
Roswell
04.2019 - 04.2020
- Managed order processing through Lynx Database, aligning with Haworth dealer standards.
- Prepared detailed proposals with precise product specifications to meet client needs.
- Ensured accurate end-user and shipping details in company CRM to prevent errors.
- Generated and submitted purchase orders to vendors for timely processing.
- Streamlined order entry by ensuring GSA data accuracy, enhancing operational efficiency.
- Collaborated with logistics to monitor shipments and minimize delivery delays.
- Resolved invoice discrepancies by reconciling vendor prices, improving overall financial integrity.
- Supported project managers by coordinating PUNCH replacements to optimize workflow.
Sales Support Specialist
CWC
Atlanta
11.2018 - 04.2019
- Ensured accurate processing of customer information for proposals and purchase orders in business system.
- Delivered timely status reports via email to sales associates, clients, and stakeholders.
- Maintained current data accuracy in accordance with accounting standards and company policies.
- Accurately input orders, quotes, and proposals into ESI Team Design system.
- Verified manufacturer receipt of purchase orders to enhance operational efficiency.
- Diligently monitored purchase orders to minimize errors and uphold compliance standards.
Education
Some College (No Degree) - Mass Communication
Georgia State University
Atlanta, GASkills
- Project management and coordination
- Data accuracy and integrity
- Client proposal development
- Collaborative relationship building
- Logistics and shipping management
- Vendor and supplier management
- Customer service excellence
- Sourcing and specification development
- Sports licensing expertise
- Effective communication skills
- CRM software proficiency
- Collaborating with designers
Personal Information
Title: Account Coordinator
Timeline
Client Service Coordinator
BDA, LLC
08.2024 - Current
Senior Client Services Coordinator
Office Interiors
02.2022 - 07.2024
Sales Support Coordinator
Cambria
10.2020 - 01.2022
Account Coordinator
Office Images
04.2019 - 04.2020
Sales Support Specialist
CWC
11.2018 - 04.2019
Some College (No Degree) - Mass Communication
Georgia State University
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