Devin Peterson
Webster,TX
Summary
Dependable and respectful individual with a variety of customer care training experience. Service-driven team player with multitasking abilities during high volume, fast paced situations. Pursuing opportunities to learn new skills and build on current knowledge to become more versatile. Well-versed in uncomfortable situations while still able to calmly and efficiently perform assigned tasks.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Areas USA
Houston, TX
05.2023 - Current
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following company recipes and procedures.
- Maintained a neat and organized space while tending to a busy airport atmosphere, keeping in mind guests boarding times to allow for proper speed of service.
- Communication and teamwork amongst all bartenders, making batch mixes and assisting management to complete alcohol orders for the restaurant.
Bartender/Head Waiter
Pappas Restaurants Inc.
Houston, Texas
11.2016 - 05.2023
- Provide training for new staff or newly promoted staff.
- Handle $501 cash on daily basis, which built trustworthiness and loyalty with managers.
- As headwaiter; logging all tip reporting data of myself and all other staff as well as handling money.
- Recognized by all members of management with multiple awards for attitude and skills
Lead Cashier
Savannah Cafe & Bakery
Pasadena, TX
10.2014 - 04.2016
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Reported all sales records directly to the general manager along with counting cash drawers at the end of day.
- Holder of keys to restaurant doors, secured premises at the end of night.
- Assisted customers place special request orders or catering reservations.
Sales Associate/Bridal Consultant
Bed Bath & Beyond Inc.
Pasadena, TX
09.2012 - 09.2014
- Implemented sales tactics such as up-selling and product presentation based on customer requests.
- Assisted customers to create a gift registry and recommend additional merchandise to suit customers requests.
- Trained and assisted new members of sales team on product knowledge.
- Maintained organized, presentable merchandise to drive continuous sales.
- Stock merchandise to full capacity on the sales floor and organize any additional stock in the back of store.
Education
High School Diploma -
Pasadena Memorial High School
Pasadena, TX06-2014
Some College (No Degree) - Fire Protection And Safety Technology
San Jacinto College District
Pasadena, TXSome College (No Degree) - HVAC Installation And Repair
Houston Trade Training LLC
Houston, TXSkills
- Positive attitude
- Problem solving
- Quick decision-making
- Teamwork
- Ability to work under pressure
- Customer Service
- POS skills
- Menu Memorization
- Team training and development
Certification
- TABC & Safe Food Handling certified
- EPA certified
Timeline
Bartender
Areas USA
05.2023 - Current
Bartender/Head Waiter
Pappas Restaurants Inc.
11.2016 - 05.2023
Lead Cashier
Savannah Cafe & Bakery
10.2014 - 04.2016
Sales Associate/Bridal Consultant
Bed Bath & Beyond Inc.
09.2012 - 09.2014
High School Diploma -
Pasadena Memorial High School
Some College (No Degree) - Fire Protection And Safety Technology
San Jacinto College District
Some College (No Degree) - HVAC Installation And Repair
Houston Trade Training LLC