Devin Pinkney
Solutions Architect
Austin,TX
Summary
Results-driven IT professional with notable success in planning, analysis and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks. Certified in Security+ and Cloud Architecture.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Level 2 IT Support Engineer
NexGen X
08.2023 - 10.2023
- Enhanced network security by implementing robust data protection measures.
- Trained new IT support staff, fostering positive work environment and improved collaboration among team members.
- Reduced downtime with proactive system monitoring and maintenance tasks.
- Provided after-hours support when necessary, demonstrating commitment to excellent customer service and responsiveness in critical situations.
- Advised senior personnel on potential process improvements to increase support quality and expedite ticket fulfillment. Resulting up to 43% workflow increase.
Cloud Security Intern
Intellectual Point
10.2021 - 01.2023
- Proficient in AWS Cloud infrastructure and global infrastructure overview, including service models (IaaS, PaaS, SaaS) and deployment models (public, private, hybrid).
- Implemented robust security measures to safeguard wired and wireless local networks against common attacks, ensuring physical security.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Spearheaded employee training programs on cybersecurity best practices, fostering a culture of vigilance among staff members handling sensitive data.
- Conducted internal audits to identify areas of improvement within the organization''s information security program.
- Developed clear documentation of policies, procedures, and guidelines related to information security management within the organization.
- Championed the adoption of containerization technology within the organization, enhancing overall system security and scalability within cloud environments.
- Reduced vulnerabilities by conducting regular security audits and penetration testing for cloud infrastructure.
Tactical Operations Manager / Operations Sergeant
US Army Corps Of Engineers
12.2014 - 10.2020
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained 100% accountability of assigned equipment worth more than 500,000.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
Education
Associate of Applied Science - Computer Science
Austin Community College
Austin, TX05.2025
Certified Training -
Intellectual Point - Cloud Architect Pathway
Orlando, FL07.2022
Skills
- Network Troubleshooting
- Security Incident Response
- Network configuration
- Vulnerability Assessment
- Endpoint Security
- Cloud Architecture Design
- Kubernetes Management
- Cost Optimization
- Proficient in Python
- Technical Writing
Certification
- Certified Solutions Architect Associate, Amazon - Dec 2021 - Dec 2024
- Security+, CompTIA - Nov 2021 - Nov 2024
- Cybersecurity Analyst Professional Certificate, IBM - Apr 2024 - July 2024 (ongoing)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkInternshipLocation Preference
RemoteHybridImportant To Me
Career advancementHealthcare benefitsWork-life balanceCompany CulturePersonal development programsFlexible work hoursTimeline
Level 2 IT Support Engineer
NexGen X
08.2023 - 10.2023
Cloud Security Intern
Intellectual Point
10.2021 - 01.2023
Tactical Operations Manager / Operations Sergeant
US Army Corps Of Engineers
12.2014 - 10.2020
Associate of Applied Science - Computer Science
Austin Community College
Certified Training -
Intellectual Point - Cloud Architect Pathway