Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Devin Policella

Marshall,MI

Summary

Proven track record in enhancing classroom environments at Wattles Park Elementary, adept in IEP compliance and learning disabilities support. Skilled in fostering positive community relations, demonstrated at Battle Creek Police Department, with a focus on integrity and verbal communication. Excelled in multitasking and customer service, driving success in fast-paced settings.

Diligent, with background in providing administrative support and managing office tasks efficiently. Proven track record in organizing schedules, handling correspondence, and maintaining records. Demonstrated strong communication and multitasking skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Special Education Paraprofessional

Wattles Park Elementary
02.2024 - Current
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.

Bartender Manager/waitress

Copper Athletic Club
11.2020 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.

Police Cadet

Battle Creek Police Department
02.2023 - 09.2023
  • Filed records and provided recordkeeping duties.
  • Promoted positive relationships between the police force and the community by addressing citizen concerns through open dialogue and conflict resolution techniques.
  • Stayed current with evolving law enforcement trends, attending ongoing professional development courses to enhance skills and knowledge applicable to a future career as a police officer.
  • Assisted in maintenance of police facilities and vehicles.
  • Processed fingerprint applications.
  • Maintained high ethical standards while enforcing laws fairly and impartially, earning respect from both the public and colleagues.
  • Typing of court Subpoenas, and delivering to those who were addressed to.

Education

High School Diploma -

Kellogg Community College
Battle Creek, MI

Skills

  • IEP compliance
  • Teacher assistance
  • Learning disabilities support
  • Classroom organization
  • Verbal and written communication
  • Instructional support
  • Answering calls
  • Integrity and honesty
  • MS Excel
  • Customer service
  • Strong multitasking
  • Team collaboration
  • Cleanliness
  • Attention to detail

Certification

  • Physical Restraint Training Certificate – Various Providers.

Timeline

Special Education Paraprofessional

Wattles Park Elementary
02.2024 - Current

Police Cadet

Battle Creek Police Department
02.2023 - 09.2023

Bartender Manager/waitress

Copper Athletic Club
11.2020 - Current

High School Diploma -

Kellogg Community College

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Devin Policella