Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist
DEVIN PRICE

DEVIN PRICE

Detroit,MI

Summary

Polite and professional Customer Service Agent/Gate Agent successful in applying strong communication and problem resolution skills to each customer issue. Solid history of productivity and quality in high-volume settings. Skillful in building long-lasting, loyal customer relationships within the Alaska/G2 company and wherever placed.

Overview

11
11
years of professional experience

Work History

CUSTOMER SERVICE AGENT /Gate Service Agent

ALASKA/G2
02.2024 - Current
  • Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.

PATIENT CARE TAKER

PAPA PAL INSURANCE AGENCY
01.2023 - 11.2023
  • Provided emotional support to patients and their families during difficult times, fostering strong relationships built on trust and empathy.
  • Enhanced the overall patient experience by anticipating needs, offering assistance proactively, and addressing concerns promptly.
  • Maintained a clean, safe, and comfortable environment for patients, contributing to their overall wellbeing.

CASHIER/CUSTOMER SERVCE REPRESENTATIVE

Rite-Aid Pharmacy
04.2020 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

CULINARY WELLNESS

VIBRUS GROUP HENRY FORD HOSPITAL
01.2020 - 03.2020
  • Maintained a clean and sanitary kitchen environment in compliance with health department regulations.
  • Modified recipes to accommodate dietary restrictions and allergies.
  • Polite taking into consideration patients needs, wants, and feedback.



Phlebotomist

William Beaumont
01.2019 - 06.2019

As a phlebotomist technician I would draw blood then regulate temperatures of blood specimens within

a specific time frame. Some specimens required for it to be kept on ice or in heat. I have taken a basic life support class so that just in case of emergency I'll have that experience. For my position I labeled transfer tubes and followed exact directions for handling and storing specimens for transport as well as simultaneously showing personal interest in my patients and making them feel comfortable in order to get the desired results.


Cashier/Manager of Business Development and Sales

McDonalds
12.2015 - 05.2018
  • Built positive relationships with customers to increase repeat business.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.

Notetaker for the Deaf, ASL Interpreting

Deaf and Hearing Impaired Services Inc.
11.2013 - 04.2015

As a notetaker I was responsible for 4 different students at 3 different college campuses for the semester.

My responsibility was to ensure my students that they had a dependable, accurate, and sensitive notetaker.

  • Enhanced student comprehension by providing clear and concise notes during lectures.
  • Maintained confidentiality by adhering to privacy guidelines when handling sensitive student information.
  • Worked directly with individual students to follow class schedule and prepare detailed lecture notes.
  • Promoted academic success for diverse learners by delivering comprehensive notes that catered to different learning styles.

Education

Phlebotomist/ Patient Care Technician

Serinity Health Care Institute
Southfield, MI
11.2019

High School Diploma -

Michigan Collegiate
Warren MI
06.2010

Skills

  • Customer Service
  • Problem Resolution
  • Outstanding communication skills
  • Call center experience
  • Empathetic and genuine
  • Complaint Handling
  • Customer Relations

Languages

American Sign language
Limited Working

Timeline

CUSTOMER SERVICE AGENT /Gate Service Agent

ALASKA/G2
02.2024 - Current

PATIENT CARE TAKER

PAPA PAL INSURANCE AGENCY
01.2023 - 11.2023

CASHIER/CUSTOMER SERVCE REPRESENTATIVE

Rite-Aid Pharmacy
04.2020 - 03.2022

CULINARY WELLNESS

VIBRUS GROUP HENRY FORD HOSPITAL
01.2020 - 03.2020

Phlebotomist

William Beaumont
01.2019 - 06.2019

Cashier/Manager of Business Development and Sales

McDonalds
12.2015 - 05.2018

Notetaker for the Deaf, ASL Interpreting

Deaf and Hearing Impaired Services Inc.
11.2013 - 04.2015

Phlebotomist/ Patient Care Technician

Serinity Health Care Institute

High School Diploma -

Michigan Collegiate
DEVIN PRICE