Devin Ransom
Texas City,TX
Summary
Detail-oriented professional with 9 years of experience in fast paced customer service jobs. I am a dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
10
10
years of professional experience
Work History
Recovery Coordinator
Lifetime Fitness
08.2022 - 02.2023
- Opened and Closed the LT Recovery Space, maintained cleaning schedule, ensured all equipment and products were "Like New". Offered knowledge on Products/Services offered within LT recovery.
- Answered all LT Recovery phone calls and checks voice messages daily. - Checks Members in and Out for all LT Recovery Services. Scheduled clients for appointments for LT Recovery Services.
- Member Engagement - Greets and checks in members with a warm and professional greeting. Excellent customer service skills, while developing relationship with members, clients and guests. Member/client assist on setup equipment.
Bartender Shift Manager
Over / Under Sports Bar
03.2022 - 08.2022
- Plan, organize, and control the operations of a cocktail lounge or bar
- Present bills and accept payments
- Collect money for drinks served
- Supervise the work of bar staff and other bartenders
- Clean bars, work areas, and tables
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws
- Clean glasses, utensils, and bar equipment
- Check to ensure that appropriate changes were made to resolve customers' problems.
Bartender/Waitress/Trainer/Promo Girl
Hooters
06.2016 - 01.2020
- Provide excellent customer service
- Gather and organize information to plan advertising campaigns
- Suggestive selling
- Support and mentor new employees
- Stock service areas with supplies such as coffee, food, tableware, and linens
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom
- Plan, organize, and control the operations of a cocktail lounge or bar.
Shift Lead / Team Member
Smoothie King
07.2013 - 06.2016
- Train and mentor new employees
- Prepare smoothies
- Clean or sanitize work areas, utensils, or equipment
- Describe menu items to customers or suggest products that might appeal to them
- Receive and process customer payments
- Wrap, label, or date food items for sale.
Education
Associate In Science (A.S.) In Nursing -
College of The Mainland
Texas City, TX06.2027
Skills
- Calm and Professional Under Pressure
- Understanding Customer Needs
- Upbeat and Positive Personality
- Building Customer Trust and Loyalty
- Courteous with Strong Service Mindset
- Credit Card Payment Processing
- Customer Service and Assistance
- Patient Scheduling
- Self Motivation
- Customer Service
- Flexible Schedule
References
- Megan Crow, Life Clinic / Lifetime Fitness, (346) 600-7858
- Nadia Abu-Jawayed, Owner, Over/Under Sports Bar, (832) 632-1870, NadiaAbujawayed@Yahoo.com
- Randy McCoy, Owner, Smoothie King, (409) 392-8467, RandyMccoy@yahoo.com
Timeline
Recovery Coordinator
Lifetime Fitness
08.2022 - 02.2023
Bartender Shift Manager
Over / Under Sports Bar
03.2022 - 08.2022
Bartender/Waitress/Trainer/Promo Girl
Hooters
06.2016 - 01.2020
Shift Lead / Team Member
Smoothie King
07.2013 - 06.2016
Associate In Science (A.S.) In Nursing -
College of The Mainland