Devin Riley

• Resolved issues and recommended actions based on production and compliance reports.
• Oversee all insurance company relationships and attain new Carrier appointments.
• Staffing and training. (Daily sales meetings and sales goals).
• Marketing).
• Structuring of daily operations, implementing goals, agency forms,
• Managing web-based CRM and Rating Software (SalesForce, FSC, Hawksoft, Ez Lynx, Applied ART, etc)
• Building and maintaining company websites
• Creative Marketing and advertising concepts to generate leads and agency branding
• Increased efficiency by analyzing data and maximizing opportunities for improved productivity across several areas.
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
• Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
• Increased company revenue by streamlining processes and implementing cost-saving measures.

• SEO Optimization/Digital Marketing
• PPC advertising
• Accounting
• Selling Auto, Home and Business Insurance
• Manage and update blogs on website and social media
• Develop new carrier relationships
• Manage CRM software
• Set up new KPIs and Statistics profit loss management
• Creative marketing
• Acquiring new insurance carrier app
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Managed team of sales representatives, providing guidance, coaching and support.

• Resolved issues and recommended actions based on production and compliance reports.
• Oversee all insurance company relationships and attain new Carrier appointments.
• Staffing and training. (Daily sales meetings and sales goals).
• Started agency from scratch (licensing, carrier appointments, E&O,
• Marketing).
• Structuring of daily operations, implementing goals, agency forms,
• Managing web-based CRM and Rating Software (FSC, Hawk soft, EzLynx, AMS360, Turbo Rater and others).
• Creative Marketing and advertising concepts to generate leads and
• Agency branding.
• Increased efficiency by analyzing data and maximizing opportunities for improved productivity across several areas.
• Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
• Held monthly meetings to create business plans and workshops to drive successful business.

• Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
• Developed innovative sales and marketing strategies to facilitate business expansion.
• Profit and Loss (management by statistics).
• Creative Marketing and built successful agency website.
• Opened five offices in one year.
• Marketing and appointing insurance carriers.
• Recruiting and trained agents.
• Designed underwriting and quality control systems.
• Integrated new media and web advertising initiatives into client's marketing strategies to enhance brand awareness.

• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Held weekly meetings with insurance agents to identify techniques to overcome sales obstacles.
• Supervised sales team of 45 people, stepping in to support employees and deliver smooth sales processes for clients.
• Sales training and coaching
• Established pricing strategies to maintain competitive pricing and maximize profits.
• Connected with prospects through trade shows, cold calling and local-area networking.
• Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
• Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.

• Resolved issues and recommended actions based on production and compliance reports.
• Oversee all insurance company relationships and attain new Carrier appointments.
• Staffing and training. (Daily sales meetings and sales goals).
• Started agency from scratch (licensing, carrier appointments, E&O,
• Marketing).
• Structuring of daily operations, implementing goals, agency forms,
• Templates and schedules.
• Managing web-based CRM and Rating Software (FSC, Hawksoft, Ez
• Lynx, AMS360, Turbo Rater and others).
• Creative Marketing and advertising concepts to generate leads and
• Agency branding.
• Increased efficiency by analyzing data and maximizing opportunities for improved productivity across several areas.

• Troubleshooting & handling internal and external company issues.

• Assist numerous Producers in handling all new business and in-force accounts. Supported and supervised team of 200+ insurance professionals.

• Pioneered regional sales strategies that led to significant market share increase, implementing innovative approaches to customer engagement and support.
• Transformed underperforming districts into top performers with targeted coaching and leadership, setting new benchmarks for success within company.
• Developed innovative sales and marketing strategies to facilitate business expansion.
• Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
• Accelerated resolution of customer issues, establishing rapid response team that improved client satisfaction and loyalty metrics.
• Increased regional sales by developing and implementing strategic sales plans.
• Strengthened market intelligence efforts, providing insights that informed strategic decisions and positioned company ahead of industry trends.