Devin Rossman
Ooltewah,TN
Summary
Professional with experience in maintenance and repair, ready to contribute effectively in this role. Known for strong problem-solving skills, reliability, and adaptability to changing needs. Skilled in carpentry, plumbing, electrical work, and general repairs. Strong focus on teamwork and achieving results, ensuring tasks are completed efficiently and to high standards.
Overview
14
14
years of professional experience
Work History
Sales Agent
Titan TV
01.2017 - Current
- Cultivated strong client relationships to drive customer satisfaction and loyalty.
- Implemented strategic sales initiatives to optimize revenue growth and market penetration.
- Analyzed market trends to identify new opportunities and enhance competitive positioning.
- Managed key accounts, ensuring tailored solutions met diverse client needs effectively.
Home Restoration Technician
Mr. Handyman of Lee's Summit
01.2021 - 01.2023
- Assisted in repairs and maintenance of residential and commercial properties.
- Supported lead handyman in executing various plumbing, electrical, and carpentry tasks.
- Maintained tools and equipment, ensuring readiness for daily work activities.
- Collaborated with team members to prioritize tasks and enhance workflow efficiency.
- Improved customer satisfaction through timely completion of service requests and quality workmanship.
Flooring Technician
Home Depot
01.2016 - 01.2021
- Managed inventory of flooring materials, ensuring availability for ongoing projects and reducing delays.
- Conducted quality inspections post-installation to ensure adherence to standards and customer satisfaction.
- Collaborated with project managers to develop efficient workflow processes for timely project completion.
- Resolved customer issues related to flooring installations, enhancing overall service experience and loyalty.
- Assisted clients in selecting appropriate flooring materials based on factors such as durability, aesthetics, and budget constraints.
Water Damage Technician
Paul Davis Restoration
01.2012 - 01.2014
- Assessed water damage and developed restoration plans to ensure effective remediation.
- Collaborated with insurance adjusters to document damages and facilitate claims processing.
- Implemented quality control measures to enhance service delivery and customer satisfaction.
- Contributed to business growth by establishing a strong reputation for quality workmanship in the local community.
- Maintained client relationships by addressing concerns and ensuring successful project completion.
Education
High School Diploma -
Spring Hill High School
Columbia, TNSkills
- Client relations
- Customer assistance
- Technical support
- Resilience under pressure
- Networking
- Adaptability to change
- Household repairs
- Hand tools
- Repair work
- Electrical repairs
- Construction management
- Electrical troubleshooting
Timeline
Home Restoration Technician
Mr. Handyman of Lee's Summit
01.2021 - 01.2023
Sales Agent
Titan TV
01.2017 - Current
Flooring Technician
Home Depot
01.2016 - 01.2021
Water Damage Technician
Paul Davis Restoration
01.2012 - 01.2014
High School Diploma -
Spring Hill High School