Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Devin Shaw

Pasco,WA

Summary

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Overview

8
8
years of professional experience

Work History

Store Manager

CHEF'STORE
Walla Walla, WA
02.2022 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Analyzed financial data to identify areas of improvement.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Established store tactics and strategies to achieve operational performance and sales goals.

Assistant Manager

CHEF'STORE
Richland, WA
01.2017 - 02.2022
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Ensured compliance with safety regulations and company policies.
  • Maintained up-to-date knowledge of company products and services.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Communicated regularly with customers to gain insights into their needs.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Produced thorough, accurate and timely reports of project activities.

Education

High School Diploma -

Pasco High School
Pasco, WA
06-2009

Skills

  • Customer Service Management
  • Store operations oversight
  • Store Merchandising
  • Team Development
  • Strategic thinker
  • Problem-Solving
  • Multitasking and Organization
  • Documentation And Reporting

References

References available upon request.

Timeline

Store Manager

CHEF'STORE
02.2022 - Current

Assistant Manager

CHEF'STORE
01.2017 - 02.2022

High School Diploma -

Pasco High School

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Devin Shaw