Devin Sheets
Arbovale
Summary
Dynamic and passionate professional with robust organizational skills, eager to secure an entry-level [Job Title] position that drives team success and aligns with company objectives. Possesses exceptional communication abilities, sound judgment, and a strong aptitude for problem-solving, ready to confront professional challenges with confidence. Committed to utilizing interpersonal skills and effective time management in a full-time role that promotes personal and professional growth. A reliable contributor dedicated to achieving shared goals through collaboration and innovative thinking.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Janitor
National Radio Astronomy Observatory
08.2024 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
- Maintained floor cleaning and waxing equipment.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
- Responded quickly to urgent maintenance requests from building occupants or management staff members.
- Addressed minor maintenance issues promptly to prevent further damage or escalation.
- Safeguarded building security by locking doors and setting alarms at the end of each shift.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Checked in and stocked inventory throughout facility.
- Reported damages and hazardous conditions to management for further action.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Moved furniture for cleaning and set up for special events.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Lead Sales Associate
Dollar General
08.2019 - 06.2022
- Trained, coached and mentored new sales associates for maximum performance.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Monitored sales team performance and provided constructive feedback.
- Kept detailed track of sales and customer information in company system.
- Balanced traditional and innovative sales tactics to complete sales and trained employees on current sales protocols.
- Conducted surveys of customers to understand successful sales tactics and strategize improvements in processes.
- Streamlined team sales processes increase productivity and decrease closing time.
- Promoted brand awareness and utilized took advantage of network connections to increase brand development.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Monitored customers for signs of security concerns and escalated issues to management.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Informed customers of current store promotions to encourage additional sales purchases.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Supported loss prevention goals by monitoring shopper behavior.
- Tracked down hard-to-find merchandise at diverse locations.
Education
Associate of Applied Science - Information Technology
New River Community And Technical College
Lewisburg, WVHigh School Diploma -
Pocahontas County High School
Dunmore, WV05.2015
Skills
- Flexible Hours
- Staff Supervision
- Safety and Cleanliness Standards
- Computer Proficiency and Microsoft Office
- Excellent Written and Verbal Communication
- Ability to Lift 40 Pounds
- Persistent and Resilient
- Speech Clarity
- Persuasive Negotiations
- Dispute Mediation
- Corrective Actions
- Team Cooperation
- Repair Cost Estimation
- Special Orders
- Negotiation
- Goal-Driven
Certification
- OSHA 10
Timeline
Janitor
National Radio Astronomy Observatory
08.2024 - Current
Lead Sales Associate
Dollar General
08.2019 - 06.2022
Associate of Applied Science - Information Technology
New River Community And Technical College
High School Diploma -
Pocahontas County High School
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