Devin Sommers
San Antonio,TX
Summary
Reliable bus operator and security professional with a background in passenger transport, facility patrols, and incident reporting. Brings strong customer service, DOT and CDL Class B knowledge, and a steady approach to inspections, route timing, and support for riders, patients, and staff in high-pressure settings.
Overview
24
24
years of professional experience
Work History
Bus Operator
VIA Metropolitan Transit
San Antonio , Texas
11.2019 - 10.2026
- Conducted pre-trip inspections and tested transit bus for mechanical issues, ensuring safety and reliability for scheduled runs.
- Transported passengers on assigned routes while following traffic laws.
- Followed established routes and learned streets and stops to support positive passenger service.
- Followed DOT rules, local laws, and safety requirements to support passenger protection.
- Assisted riders with disabilities by operating transportation assistance equipment.
- Learned and followed regulations, policies, and procedures for bus operation and passenger transport.
- Operated and maintained buses for passenger service across city and county.
- Operated navigation equipment and two-way radio, prioritizing safety and efficient communication during transit.
- Communicated vehicle problems to dispatch for prompt action issues to dispatchers and company mechanics for repair scheduling.
Security Officer
Christus Health
San Antonio, TX
12.2017 - 11.2019
- Conducted patrols of the hospital and contracted clinic facilities.
- Enforces all policies and procedures of Christus Health and state laws that Christus is located.
- Assisted clinical and non-clinical associates in managing situations with combative patients or visitors, ensuring safety and de-escalation.
- Enforced facility parking regulations through proactive patrolling and issuing citations, facilitating orderly parking and access.
- Initiated detailed incident reports, ensuring accurate documentation and compliance with reporting standards.
- Handled service calls from multiple communication channels, including phone and radio.
- Demonstrates proficiency and knowledge in the operation of the attendant console, paging system, security radio/dispatch system, operations of Digital Video Recorder (NVR) security monitors (CCTV) and the general overhead paging system.
Armed Security Officer ( Lieutenant Supervisor )
Bexar County Protective Services
San Antonio, Texas
09.2013 - 04.2019
- Supervised sixty officers to ensure compliance with company policies, procedures, and state laws
- Routine post checks and officer inspections
- Responded to burglary alarms for investigation
- Provided to calls for officer backup
- Assisted the public in traffic related incidents maintaining safety for all individuals until the first responders arrived
- Written detailed incident and daily log reports
- Ensure precision in documentation and reporting
- Edit and make schedule changes to fulfill contracted post service agreements
- Provide disciplinary approval
- Interviewed individuals recommended for hire
- Participate in client meetings for ideas in providing better security service
Shrink Control Champion
H-E-B Grocery
San Antonio , Texas
03.2003 - 05.2013
- Monitored customer activities in store to identify potential theft incidents.
- Documented attempted theft evidence and recovered merchandise for loss prevention reports.
- Assisted with security procedures by validating purchases against receipts.
- Operated surveillance cameras, monitors and other equipment.
- Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.
- Greeted incoming guests to assess needs and observe behaviors for suspicious activity.
- Offered customer support by directing to designated locations and connecting with specific personnel.
- Participated in cross-training initiatives to support team flexibility and service delivery. in other various departments throughout the store chain.
Education
High School Diploma -
Judson Learning Academy
San Antonio , Texas, United States 01-2005
Skills
- Navigation equipment operation
- Public transportation knowledge
- Safety protocol adherence
- Emergency response coordination
- Incident reporting
- Passenger service focus
- Passenger interaction skills
- Strong communication skills
- Calm under pressure
- Conflict resolution techniques
- Team player
- Flexible availability
- Supervisory experience
- Criminal law knowledge
Timeline
Bus Operator
VIA Metropolitan Transit
11.2019 - 10.2026
Security Officer
Christus Health
12.2017 - 11.2019
Armed Security Officer ( Lieutenant Supervisor )
Bexar County Protective Services
09.2013 - 04.2019
Shrink Control Champion
H-E-B Grocery
03.2003 - 05.2013
High School Diploma -
Judson Learning Academy