Devin Soucy
Box Elder
Summary
Dynamic security professional with extensive experience at Mountain States Security, skilled in incident management and report writing. Proven ability to enhance safety protocols and train new staff, ensuring a secure environment. Strong problem-solving skills and physical fitness contribute to effective threat detection and response in high-pressure situations.
Overview
2026
2026
years of professional experience
Work History
Police Cadet
Rapid City Police Department
Security Officer
Mountain States Security
02.2024 - Current
- Assisted in training new security staff on procedures and emergency response protocols
- Implemented improvements in surveillance monitoring processes to enhance threat detection
- Evaluated security systems and recommended upgrades to improve overall effectiveness
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Security Officer
Blackstone Security Services
10.2023 - 02.2024
- Monitored premises to ensure safety and security protocols were consistently followed
- Conducted regular patrols to identify and report potential security breaches
- Responded promptly to incidents, ensuring appropriate measures were taken to resolve issues
- Maintained detailed logs of daily activities, incidents, and observations for record-keeping purposes
- Collaborated with law enforcement during investigations and emergency situations as needed
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Retail Worker
Karma Boutique
08.2023 - 09.2023
- Assisted customers with product selection and tailored recommendations based on individual needs.
- Maintained organized and visually appealing merchandise displays to enhance customer experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient service delivery.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Handled inventory management tasks, including restocking shelves and conducting stock audits.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Ensured compliance with store policies and safety regulations to create a secure shopping environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
Front of House Server
Press Start
02.2023 - 07.2023
- Provided exceptional customer service, ensuring positive dining experiences.
- Managed orders efficiently using point-of-sale systems.
- Collaborated with kitchen staff to streamline food delivery processes.
- Assisted in training new staff on service protocols and menu knowledge.
- Maintained cleanliness and organization of dining area for optimal guest satisfaction.
- Resolved customer inquiries and complaints promptly to enhance loyalty.
- Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
- Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
- Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.
Education
High School Diploma - American History
Homeschooled
Rapid City, SD11.2022
Skills
Physical fitness
Timeline
Security Officer
Mountain States Security
02.2024 - Current
Security Officer
Blackstone Security Services
10.2023 - 02.2024
Retail Worker
Karma Boutique
08.2023 - 09.2023
Front of House Server
Press Start
02.2023 - 07.2023
Police Cadet
Rapid City Police Department
High School Diploma - American History
Homeschooled