Devin Stanley
Maple Valley,WA
Summary
Proven leader and effective problem-solver, adept at managing high-stress situations and ensuring public safety, as demonstrated at Lake Wilderness Lodge. Skilled in first aid, CPR, and delivering exceptional customer service, Excels in team collaboration and communication, which were demonstrated on the PLU Swim Team.
Overview
1
1
year of professional experience
Work History
Lifeguard
PLU Pool
10.2021 - 02.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Customer Service Representative
Lake Wilderness Lodge
06.2022 - 08.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor of Science - Pre-Physical Therapy
Pacific Lutheran University
Tacoma, WA12.2025
Skills
- Effective problem-solver
- Leadership Qualities
- Team Collaboration
- Strong communicator
Accomplishments
- Awarded Male Swimmer of the Year in 2024
- Demonstrated determination and dedication by breaking the 100 Freestyle school record
- Showed initiative by founding a school club and coordinating 3 school events
Additional Information
- Volunteered for Special Olympics and swam in unified relays
- Observed at Pioneer Therapy Center and Olympic Sports and Spine
Timeline
Customer Service Representative
Lake Wilderness Lodge
06.2022 - 08.2022
Lifeguard
PLU Pool
10.2021 - 02.2023
Bachelor of Science - Pre-Physical Therapy
Pacific Lutheran University
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