Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Devin Streets

Aurora,CO

Summary

Dynamic professional with extensive experience as a Floor Manager at Ace Hardware Saddlerock, excelling in customer service and training. Proven ability to enhance inventory management and resolve complex issues efficiently. Recognized for strong problem-solving skills and attention to detail, contributing to improved operational effectiveness and customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Floor Manager

Ace Hardware Saddlerock
Aurora, CO
09.2022 - 08.2024
  • Supervised daily operations of retail floor and staff activities.
  • Assisted customers with product selection and inquiries.
  • Trained new employees on store procedures and customer service standards.
  • Resolved customer complaints or escalated them as necessary for further resolution.
  • Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.

Logistics Coordinator

StickX Golf
West Palm Beach, FL
10.2020 - 03.2022
  • Coordinated logistics for golf equipment shipments and inventory management.
  • Managed vendor relationships to ensure timely deliveries and quality service.
  • Processed purchase orders and maintained accurate inventory records.
  • Monitored freight costs and negotiated rates with carriers for budget compliance.
  • Collaborated with customer service to resolve delivery issues promptly.
  • Developed QR database to enhance golf inventory management.

Floor Manager

Ace Hardware Saddlerock
Aurora, CO
10.2016 - 09.2020
  • Supervised workforce of 20 personnel.
  • Facilitated onboarding process for new staff.
  • Ensured accuracy in bookkeeping and cash register management.
  • Executed troubleshooting and repair tasks for small engines.
  • Performed maintenance by rescreening window and door screens.
  • Managed locksmithing inquiries efficiently.

Education

High School Diploma -

Grandview High School
Aurora, CO
08-2009

Accounting

University At Northern Colorado
Greeley, CO

Skills

  • Customer service
  • Technical troubleshooting
  • Attention to detail
  • Inventory management
  • Training and development
  • Logistics coordination
  • Problem solving
  • Effective communication
  • Computer skills
  • Professionalism
  • Efficient at acquiring new skills

Accomplishments

  • Brought customer satisfaction at Ace from 60% to 90% over the course of a year.
  • Reduced Defective rate of goods at Ace to industry standards.

Certification

  • Residential Locksmith Training

Timeline

Floor Manager

Ace Hardware Saddlerock
09.2022 - 08.2024

Logistics Coordinator

StickX Golf
10.2020 - 03.2022

Floor Manager

Ace Hardware Saddlerock
10.2016 - 09.2020

High School Diploma -

Grandview High School

Accounting

University At Northern Colorado