Devin Thill
Sheboygan,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Services Officer/Security Tech Officer
John Michael Kohler Arts Center, Art Preserve, ARTspace, & Storage Warehouse
Sheboygan, Wisconsin
12.2018 - Current
- In addition to my duties as a Security Officer, I have an advancement in a Tech role to set up, maintain, and oversee Security specific technology tools, softwares and programs
- Work close knit with my Security Manager, our IT department, and our Contracted Technician
- Created excel sheets for several departments from scratch to collect data with dropdowns, coding to autofill data and much more
- Handle and organize files and records such as security department passwords, IAS users and zones
- Act as the primary operator of the Intruder Alert System across four properties
- Troubleshoot and monitor our surveillance at five properties
- Train new users how to use the Intruder Alert System if assigned which includes arming, disarming, bypassing, silencing and clearing alarm
- Conduct weekly to monthly tests on sensors activated in the IAS system then file reports in an excel sheet
- Activate and Deactivate access cards
- Monitor and edit users in Intruder Alert System
- Create Excel Sheets
- Surveillance and Video Analytics
- Programs Im fluent in and use regularly: Microsoft: Word, Excel, Outlook, Teams
- Coding, Troubleshooting
- Winpack, BOSCH, Access PE, BVMS
- Google: Docs, Photos, Sheets, Authenticator
- Coding, Troubleshooting.
- Ensured the safety of personnel, equipment, and materials through the enforcement of safety protocols.
- Conducted investigations into complaints from customers or employees regarding violations of company policy.
- Monitored all operations for potential security risks and threats.
- Supervised subordinate staff in carrying out daily duties and activities.
- Provided guidance to team members on how to effectively complete tasks within established timelines.
- Responded to emergency situations by dispatching appropriate personnel to address the incident.
- Coordinated with local law enforcement agencies when necessary to carry out investigations or respond to incidents.
- Assisted in developing organizational structures that optimized job responsibilities.
- Implemented new technologies as needed to enhance productivity levels in the workplace.
- Participated in regular meetings with upper management regarding progress updates on current initiatives.
- Resolved conflicts between employees or departments that arose due to misunderstandings or miscommunication.
- Drafted investigation and incident reports and submitted to appropriate personnel.
- Recommended changes in procedures to emphasize officer safety.
- Investigated suspicious persons and situations and illegal activity in patrol area.
- Rendered aid to accident victims and other persons requiring first aid for physical injuries.
- Performed security oversight and crowd control at special events and campus activities.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Set specific goals for projects to measure progress and evaluate end results.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Implemented strategies to take advantage of new opportunities.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Created plans to propose solutions to problems related to efficiency.
- Tracked project schedules and encouraged teams to complete tasks on time.
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Assisted in the development and implementation of security policies and procedures.
- Maintained accurate logs of all security related activities.
- Operated communication systems between officers stationed throughout the facility.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Monitored premises and recorded activity in officer reports.
- Completed incident reports to record security or loss prevention incidents.
- Reported safety hazards for remediation response.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Observed patrons and customers to quickly address security situations.
- Provided escorts for visitors as needed throughout the facility.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Assisted with crowd control during large events held at the facility.
- Enforced security regulations and escorted non-compliant individuals off premise.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Investigated reported incidents to protect company assets.
- Monitored access control systems and key code records for suspicious activities.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained high levels of alertness throughout shifts.
- Identified suspicious activity to determine appropriate response.
- Monitored security cameras to identify and respond to suspicious activity.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Patrolled crowds during events to preserve order and promote security.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at JMKAC facilities.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
IT Intern
John Michael Kohler Arts Center
05.2021 - 09.2021
- Booting computers, towers
- Setting up microsoft users into interface, organization groups
- Transferring data to flash drive and back or to new computer
- Creating user profiles
- Installing softwares, scanning for viruses, installing updates
- Setting up staff workspace with proper equipment- mouse, printer, keyboard, computer with required cables, logging in and troubleshoot
- System calibration in printer; troubleshooting.
General Summer Based Temp
John Michael Kohler Arts Center
06.2018 - 12.2018
- Landscaping- level ground by curbs, digging trenches, plant dispersal and removal (ground and potholders), raking leaves
- Facilities- painting walls and doors within closed stairwells, bathroom ceiling work, sweeping, used a scrubber, squeegee
- Exhibitions- public art installation and restoration on Mead Public Library and space by Sluy's Bar, installing vinyl, painting, sanding
- Custodial- sweeping, toilet paper removal, paper towel removal, hand soap removal, wiping walls and handrails
- Security- gallery assistant for special event
- Technical- swapping light covers, lightbulb replacement, moving chords, heavy speakers
- Visitor Services- answering phone calls, checking in guests through form and excel sheet, greeting and welcoming guests, covering breaks
- Events- setting up tables, collecting glassware, stacking and distributing chairs, setting up stage equipment (bleachers, speakers, etc), folding tents
- Education- organizing ceramic, metal, clay, plastics, picture frames, various materials, edging floors, walkie talkie communication, freight elevator, loading dock, inventory, sorting and moving material such as plastic, beads, vinyl, wood, tear down and set up stage seating equipment, pushing a lift machine, standing on very tall ladders.
Cleanup Crew
John Michael Kohler Arts Center
06.2017 - 08.2018
- Set Up/Tear Down of tents and heavy stage equipment (outside and inside), trash removal and set up, barricades, marketing signs, pushing carts heavy carts, using ratchet straps and heavy weights, delivering and removing tables and chairs.
Crew Member
Little Caesars (S Business Dr.) Sheboygan, WI
Sheboygan, WI
07.2017 - 09.2017
- Custodial - Hand washing dishes, scrubbing floors, sweep and mopping floors, garbage take-out of food, cardboard breakdown, sweeping-mopping-scrubbing floors
- Food- minor pizza making, preparing frozen dough pizzas and related to freeze
- Customer service- walk in orders, phone call orders, drive thru orders
- Various- inventory, telephone call responder, inserting and removing pizza from oven to pizza box then heater core, moving moderately weighted boxes of food, shakerboarding, movement of heavy boxes, cash register.
Education
Étude High School [Formerly known as IDEAS Academy]
01.2019
Skills
- Personable
- Communication, Public Speaking
- Critical Thinking
- Walk and stand for long periods of time
- Moving large and heavy objects
- Attentive
- Hands On and Visual Learner
- Honest
- Independent
- Team worker
- Taking lead, management
- Spontaneous
- Friendly
- Organized
- Technical Devices- Phone, tablet, computer, etc
- Multi Device Software Systems- Bosch, Excel, word, windows, etc
- Generally learn and am able to navigate technical projects
- Leadership
- Attention to Detail
- Critical Thinking Ability
- Order Restoration
- Analytical-Minded
- Emergency Planning
- Cpr/First Aid Certified
- Property Protection
- Policies Implementation
- Collaborative Team Player
- Asset Protection
- Public Safety
- Security Strategies
- Security Planning
- Theft Prevention Training
- Premises Monitoring
- Security Officer Training
- Punctuality
- Security Team Leadership
- Electronic Surveillance
- Investigation Documentation
- Knowledge Of Supervisory Concepts
- Access Control
- Behavioral Observations
- Security Camera Monitoring
- Keen Observer
- Team Development
- Problem-solving
- Computer skills
Certification
- ALICE for Workplaces (October 2022)
- Adult and Pediatric First Aid/CPR/AED (April 2022)
- Driver License Regular (2021)
- High School Diploma (2019)
- Dirt Bike Course at Road America (2017)
Untitled General Summer Based Temp
untitled; General Summer Based Temp, John Michael Kohler Arts Center, 06/01/18, 12/01/18
Responsibilities General Summer Based Temp
- Landscaping- level ground by curbs, digging trenches, plant dispersal and removal (ground and potholders), raking leaves
- Facilities- painting walls and doors within closed stairwells, bathroom ceiling work, sweeping, used a scrubber, squeegee
- Exhibitions- public art installation and restoration on Mead Public Library and space by Sluy's Bar, installing vinyl, painting, sanding
- Custodial- sweeping, toilet paper removal, paper towel removal, hand soap removal, wiping walls and handrails
- Security- gallery assistant for special event
- Technical- swapping light covers, lightbulb replacement, moving chords, heavy speakers
- Visitor Services- answering phone calls, checking in guests through form and excel sheet, greeting and welcoming guests, covering breaks
- Events- setting up tables, collecting glassware, stacking and distributing chairs, setting up stage equipment (bleachers, speakers, etc), folding tents
- Education- organizing ceramic, metal, clay, plastics, picture frames, various materials, edging floors, walkie talkie communication, freight elevator, loading dock, inventory, sorting and moving material such as plastic, beads, vinyl, wood, tear down and set up stage seating equipment, pushing a lift machine, standing on very tall ladders
Crew Member
Crew Member, Little Caesars (S Business Dr.), Sheboygan, WI, 07/01/17, 09/01/17
Responsibilities Crew Member
- Custodial - Hand washing dishes, scrubbing floors, sweep and mopping floors, garbage take-out of food, cardboard breakdown, sweeping-mopping-scrubbing floors
- Food- minor pizza making, preparing frozen dough pizzas and related to freeze
- Customer service- walk in orders, phone call orders, drive thru orders
- Various- inventory, telephone call responder, inserting and removing pizza from oven to pizza box then heater core, moving moderately weighted boxes of food, shakerboarding, movement of heavy boxes, cash register
Cleanup Crew
Cleanup Crew, John Michael Kohler Arts Center, 06/22/17, 08/01/18
Responsibilities Cleanup Crew
- Set Up/Tear Down of tents and heavy stage equipment (outside and inside), trash removal and set up, barricades, marketing signs, pushing carts heavy carts, using ratchet straps and heavy weights, delivering and removing tables and chairs
- Security Services Officer II (December 8, 2018-present)
- ERPs and SOPs
- Coverage- Gallery officer, coverage of front desk, coverage of Shop, coverage of Artery
- Camera System, confidential reporting and communication
- Inventory- First Aid, artwork
- Scanning and filing confidential and old, fragile documents
- Cardio
- Life Safety
- Patron (The friendly reception facilitation and entertainment of guests, visitors, or strangers)
- Low/Medium Risk Special Event Crowd Assistance
- Incident Coordination (Activities or events falling outside standard JMKAC & AP daily operations with, impact or potential impact to ongoing life safety, loan, owned, and insured artwork, physical assets, internal and external patrons and vendors, client hospitality, or overall JMKAC & AP reputation)
- Artwork and Assets Protection
- Security Technical Services
- Untitled Multi Department Assistant Manager/Coordinator- overseeing fellow officers on admin days and when my supervisor was off. I would dictate lunch breaks, who covers which floor, first response medical
- Use of a Kubota vehicle to inspect grounds
- Tour Guide/Liaison- security's mission and responsibility is to be a guide and access for patrons who have questions while in the galleries and amongst the building.
- Studying artists and Art Center, Kohler Family history then distributing that information when asked by guests
- Use of software programs such as excel, word, bosch to create documents and receive information for reporting and recording data
- Security alarm panel to disarm and arm doors, lock and unlock the building
- Using the camera interface system, bosh system
- Supplemental reporting, art incidents, suspicious activity
- Art Preserve Background- security was requested to be active at the Art Preserve site to monitor activity. I along with the site manager would watch over and be a liaison for contractors and various staff, answer phone calls, sign in all visitors, accept deliveries, take a photo of all art pieces and their environments. Many days would be rather slow, thus I would participate in upkeep- sweeping, vacuum, sanitizing surfaces. I assisted with the creation of security policies and guidelines for that site. The site coordinator and team manager acknowledges me as a second in command role, encouraging officers and staff to communicate with me on days they are inactive and not around. I'm expected to oversee fellow officers, delegate lunch breaks and who will cover which floor.
- Figure Model- volunteered, received pay for a two hour sketch class
- IT Intern (5.11.21-Current)
- A. booting computers, towers
- B. setting up microsoft users into interface, organization groups.
- C. transferring data to flash drive and back or to new computer
- D. creating user profiles
- E. installing softwares, scanning for viruses, installing updates
- F. setting up staff workspace with proper equipment- mouse, printer, keyboard, computer with required cables, logging in and troubleshoot
- G. system calibration in printer; troubleshooting
- Various paid work experiences
- Dog sitting for my Science Teacher for a few days in Spring
- Crushing cans, picking weeds and rocks in the field, bailing hay, riding tractors, mounting wood coverings in the barn, feeding cats, milk and feed calves; all for my grandparents
Responsibilities Volunteer
- Skate Guard
- Custodial- Sweeping Floors and Bleachers, trash pickup and waste removal, window washing, tearing down and removing arena equipment (pads, etc.)
- Concessions- serving food and drinks
- Raffle
- Skate rental
- Outside Grill Master during winter
- Various- score keeping, forklift (only raising and lowering), penalty box
Roles And Responsibilities
- In addition to my duties as a Security Officer, I have an advancement in a Tech role to set up, maintain, and oversee Security specific technology tools, softwares and programs. I work close knit with my Security Manager, our IT department, and our Contracted Technician. I've created excel sheets for several departments from scratch to collect data with dropdowns, coding to autofill data and much more. I handle and organize files and records such as security department passwords, IAS users and zones. I am the primary to add, delete, and edit users at all levels in the Intruder Alert System across four properties. I troubleshoot and monitor our surveillance at five properties. I train new users how to use the Intruder Alert System if assigned which includes arming, disarming, bypassing, silencing and clearing alarm. I conduct weekly to monthly tests on sensors activated in the IAS system then file reports in an excel sheet.
- Activate and Deactivate access cards
- Monitor and edit users in Intruder Alert System
- Create Excel Sheets
- Surveillance and Video Analytics
- Programs Im fluent in and use regularly
- Microsoft: Word, Excel, Outlook, Teams
- Coding, Troubleshooting
- Winpack, BOSCH, Access PE, BVMS
- Google: Docs, Photos, Sheets, Authenticator
Activities
- Hockey (2008-2018)
- Forensics (2018-2019)- One regular & one state competition
- Poetry- Local and Statewide Performances
- Drama Performance on River West Radio Show; Posted to SoundCloud
- Exhibitions of Learning(EoL)- In replacement of finals, my school challenges the students to use their best creative skills to work individually or collaboratively to create a presentation for twenty minutes on stage to the public. By studying a subject of passion, each student will create a driving question and submit a proposal, research paper, and annotated bibliography that will guide them through the research and creation process. These are presented at the JMKAC including Jake's Cafe, Paradigm, and the Mead Public Library as a 'Ted Talk' then ended with a feedback discussion.
- Spelling Bee Champ in Elementary
- Collaborative Dance projects, some of which are currently free to watch on Vimeo and Facebook
- Drama Performance on stage at the JMKAC
- I have background from High School Seminars in- Acting, Intro to Engineering, Principles of Engineering, Poetry, Storytelling/Scriptwriting, Yoga, Music Technology
- Improvised as two different characters in an unreleased Scott Reeder movie.
- Seldom in my free time, I make designs on white shoes (Air Force 1's, vans, etc) with sharpies, especially shoes that are no longer in wearable condition, thus repurposing them.
Volunteer Experience
Volunteer, Sheboygan Lakers/Blue Line Ice Center
References
- Tom Cagle, Rink Manager, Sheboygan Lakers Ice Center, 1202 South Wildwood Avenue, Sheboygan, WI, 53081, 920-458-3111
- Douglas Brusky, Deputy Director of Operations & Technical Production, John Michael Kohler Arts Center & Art Preserve, 920-980-5066
- Vincent Daugharty, 920-205-1953
- Timothy Smith, 715-699-0111
- Randy Stache, 920-627-8593
- Greg Bentz, 920-946-9496
- Quentin Norris, 414-595-0210
- Paula Strains, Security Officer, 920-918-7080
- Meghan Villmow, Shift Manager, Little Caesars, Sheboygan, WI, 262-707-5252
Timeline
IT Intern
John Michael Kohler Arts Center
05.2021 - 09.2021
Security Services Officer/Security Tech Officer
John Michael Kohler Arts Center, Art Preserve, ARTspace, & Storage Warehouse
12.2018 - Current
General Summer Based Temp
John Michael Kohler Arts Center
06.2018 - 12.2018
Crew Member
Little Caesars (S Business Dr.) Sheboygan, WI
07.2017 - 09.2017
Cleanup Crew
John Michael Kohler Arts Center
06.2017 - 08.2018
Étude High School [Formerly known as IDEAS Academy]
- ALICE for Workplaces (October 2022)
- Adult and Pediatric First Aid/CPR/AED (April 2022)
- Driver License Regular (2021)
- High School Diploma (2019)
- Dirt Bike Course at Road America (2017)
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