Devin Totty
Hewitt,TX
Summary
Dynamic and results-driven professional with a strong work ethic and proven expertise in inventory control and customer satisfaction. Five plus years of retail experience. At H-E-B, I trained staff and maintained accurate stock records, enhancing operational efficiency. Skilled in digital inventory tools and effective communication, I consistently resolved client concerns and optimized processes for improved service delivery.
Overview
8
8
years of professional experience
Work History
Landscaper
Synergy Landscapes
Austin, TX
11.2025 - 03.2026
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
- Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
- Installed lights, sprinklers and other outdoor features based on requirements.
- Optimized irrigation systems for water conservation efforts while maintaining healthy lawns and gardens.
Overnight Stock Controller
H-E-B
Austin, TX Parmer/McNeil, 78729
07.2022 - 11.2025
- Trained new staff on inventory management systems and best practices for stock control.
- Conducted regular audits of inventory to maintain accuracy and compliance with company standards.
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Received new stock and input values into computer system.
- Kept work areas neat, clean and free from debris.
- Maintained store assets with effective loss prevention strategies.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Monitored tasks and staff assignments to deliver projects on-time.
Customer Service Associate
Walgreens
Austin, TX McNeil/183 Spicewood, 78729
10.2021 - 05.2022
- Monitored inventory levels, restocked shelves, and organized merchandise displays effectively.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Processed transactions accurately using point-of-sale systems.
Lot Associate
Home Depot
Austin, TX Lakeline Dr., 78717
08.2021 - 10.2021
- Assisted team members with loading and unloading merchandise for efficient customer service.
- Assisted customers with unloading and loading material to and from vehicles.
- Cleared parking lot by collecting shopping carts to place in proper storage area.
- Maintained a clean, organized lot area to enhance safety and efficiency.
Temporary Seasonal Customer Service Associate
Kohl's
Austin, TX Lakeline Dr., 78717
10.2020 - 01.2021
- Assisted customers with inquiries, ensuring positive shopping experiences and fostering brand loyalty.
- Resolved customer complaints efficiently, demonstrating strong problem-solving skills and attention to detail.
- Processed transactions accurately using point-of-sale systems, maintaining high standards of cash handling.
- Maintained merchandise displays, optimizing product placement to enhance visual appeal and increase sales.
- Monitored inventory levels, coordinating with management to ensure stock availability for peak periods.
Crew Member
Wendy's
Austin, TX Parmer/McNeil, 78729
01.2019 - 09.2020
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Operated kitchen equipment efficiently, adhering to safety and hygiene standards.
- Assisted in training new crew members on operational procedures and customer interactions.
- Maintained cleanliness and organization of dining area and kitchen stations during shifts.
Restaurant Team Member
Whatabuger
Austin, TX Parmer/McNeil, 78729
06.2018 - 10.2019
- Provided excellent customer service by engaging with guests and addressing inquiries promptly.
- Operated cash register accurately, processing transactions and handling payments efficiently.
- Maintained cleanliness and organization of dining area, ensuring a welcoming environment for guests.
- Assisted in food preparation, adhering to safety and quality standards during high-volume periods.
Education
High School Diploma -
McNeil High School
Austin, TX06.2021
Skills
- Communication
- Product knowledge
- Technical proficiency with POS system
- Digital inventory tools
- Inventory Control
- Flexible and adaptable
- Strong work ethic
- Heavy lifting
- Customer Satisfaction
- Staff management
Timeline
Landscaper
Synergy Landscapes
11.2025 - 03.2026
Overnight Stock Controller
H-E-B
07.2022 - 11.2025
Customer Service Associate
Walgreens
10.2021 - 05.2022
Lot Associate
Home Depot
08.2021 - 10.2021
Temporary Seasonal Customer Service Associate
Kohl's
10.2020 - 01.2021
Crew Member
Wendy's
01.2019 - 09.2020
Restaurant Team Member
Whatabuger
06.2018 - 10.2019
High School Diploma -
McNeil High School