Devin Tucker
Executive Protection And Intelligence Services
Sacramento
Summary
Experienced in threat monitoring and analysis, skilled in effective incident management and emergency communication. Knowledgeable in global security operations and response coordination. Detail-oriented with exceptional communication and project management skills. Proven ability to handle multiple tasks efficiently in fast-paced environments. Recognized for proactive approach to issue identification and resolution, process optimization, and team support. Energetic Supervisor adept at motivating teams to achieve ambitious goals. Committed to fostering a communicative culture where employees feel empowered to contribute to company success.
Overview
5
5
years of professional experience
1
1
Language
Work History
SOC Operator
Allied Universal Executive Protection (AUEPS)
05.2024 - Current
- Provided timely support during crisis situations, assisting with evacuation planning and resource allocation as needed.
- Participated in regular security audits, identifying areas for improvement and implementing necessary changes.
- Managed relationships with external vendors to ensure seamless integration of their services into existing operational frameworks.
- Supported the onboarding process for new team members by providing guidance on GSOC protocols and best practices.
- Maintained accurate records of all security incidents, utilizing information for future risk assessments and mitigation strategies.
- Increased situational awareness by maintaining up-to-date knowledge of global events and potential threats.
- Maintained strict confidentiality and discretion when handling sensitive information, ensuring the privacy of client data.
- Coordinated with law enforcement agencies as required during high-stakes security incidents or investigations.
- Collaborated with cross-functional teams to develop and implement emergency response plans.
- Conducted thorough investigations into security breaches, ensuring appropriate follow-up actions were taken.
- Assisted in creating a secure work environment by regularly reviewing physical access control systems and recommending improvements when necessary.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Issued access cards to authorized personnel to monitor access points.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Care Provider
IHSS In Home Support Services
08.2020 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with self-administered medications.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Enhanced patient comfort by providing compassionate and attentive care.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Kept clients engaged in social networks and communities for personal health and growth.
- Facilitated recreational activities for patients to improve their mental well-being and social engagement levels.
- Planned and cooked nutritious meals to meet specific dietary needs.
- Organized medication and provided reminders according to schedule.
- Adapted environments to meet changing physical and mental conditions.
- Kept individuals safe by removing hazards and correcting problems.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Maintained entire family's schedule and organized events.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Completed regular check-ins and progress report for each client.
Security Professional
Allied Universal Security Services
11.2023 - 05.2024
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Recorded incident reports with detailed accounts of occurrences.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Developed comprehensive emergency response plans, resulting in faster and more efficient reactions to critical situations.
- Monitored property and investigated areas of suspicion.
- Maintained situational awareness through continuous monitoring of potential threats and vulnerabilities in the environment.
- Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
- Conducted thorough investigations of security incidents, identifying root causes and implementing corrective actions to prevent recurrence.
- Supervised grounds, employee entrances, and exits and security officers on duty.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Responded quickly to emergency situations to assess and deflect issues.
- Oversaw credentialing activities for all employees, contractors and consultants.
- Monitored CCTV cameras and alarm systems for security breaches.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Graveyard Supervisor
Allied Universal Security Services
08.2023 - 11.2023
- Monitored employee performance regularly, identifying areas for growth opportunities through coaching or additional training.
- Coordinated with maintenance teams to ensure equipment was functioning properly for optimal productivity during overnight hours.
- Provided thorough training for new employees while emphasizing safety protocols and company guidelines.
- Assisted in the development of policies and procedures specifically tailored to meet the unique challenges faced by graveyard shift employees, fostering a more cohesive work environment.
- Enhanced quality control measures by consistently reviewing completed tasks against established standards before submission or implementation.
- Increased employee satisfaction by addressing concerns promptly and providing constructive feedback during performance reviews.
- Led regular team meetings to discuss progress, address concerns, and share best practices among graveyard shift staff members.
- Collaborated with other supervisors to maintain consistency in policies and procedures across shifts.
- Boosted overall productivity, delegating tasks to appropriate team members based on skills and expertise.
- Improved team efficiency by implementing streamlined processes for graveyard shift tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
High School Diploma -
Fairfield-Suisun Adult School
Fairfield, United States 05.2001 -
Skills
Vulnerability assessment
Incident response management
Physical security measures
Identity and Access management
Access control management
Security systems monitoring
Advanced threat analysis
Risk assessment strategies
CCTV monitoring
Security incident reporting
Teamwork and collaboration
Computer skills
Customer service
Situational awareness
Security operations experience
Problem-solving
Surveillance techniques
Time management
Multitasking
Emergency response
Task prioritization
Analytical skills
Security team coordination
Crisis management
Problem-solving aptitude
Analytical thinking
Relationship building
Team Training
Timeline
SOC Operator
Allied Universal Executive Protection (AUEPS)
05.2024 - Current
Security Professional
Allied Universal Security Services
11.2023 - 05.2024
Graveyard Supervisor
Allied Universal Security Services
08.2023 - 11.2023
Care Provider
IHSS In Home Support Services
08.2020 - Current
High School Diploma -
Fairfield-Suisun Adult School
05.2001 -