Devin Turman
Blain
Summary
Shift Supervisor with 5 years of experience in fast-paced retail environments. Committed to enhancing customer satisfaction through effective communication and teamwork, helping to create organized and efficient operations that benefit both customers and the organization.
Detail-oriented and reliable professional seeking a Customer Service Clerk position in a warehouse environment, where I can support daily operations, assist customers accurately, and contribute to an efficient and organized team.
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.
Overview
13
13
years of professional experience
Work History
Shift Supervisor
Loves Travel Stops and Country Stores
Carlisle, United States
09.2021 - Current
- Led daily retail operations, managing a team of 15 staff members during high-volume shifts to deliver seamless customer service and operational efficiency.
- Directed inventory control processes, reducing stock discrepancies and enhancing overall stock accuracy to minimize lost sales from out-of-stock items.
- Collaborated with cross-functional teams to maintain Love's brand standards of “Clean Places and Friendly Faces,” boosting customer satisfaction.
- Motivated and coached team to exceed revenue targets through effective upselling during promotional events.
Sales Associate
Stauffer's of Kissel Hill
Mechanicsburg, United States
03.2015 - 08.2016
- Supported daily retail operations, contributing to inventory control and accuracy in a high-traffic sales environment.
- Collaborated with team members to maintain stock levels and organize merchandise, enhancing product availability and customer satisfaction.
- Assisted in inventory management processes, supporting efforts to ensure accurate financial transactions and stock records.
- Engaged in teamwork to meet sales targets and support store goals, aligning with operational priorities.
Clerk
Commonwealth of Pennsylvania
Harrisburg, United States
03.2013 - 07.2015
- Processed a high volume of incoming documents and applications, ensuring timely responses and enhancing service delivery to constituents through meticulous attention to detail.
- Organized and maintained accurate records across multiple departments, facilitating compliance with state regulations and improving workflow efficiency and team coordination.
- Supported financial and operational reporting by assisting in data analysis and report preparation, identifying trends that informed strategic decision-making and contributed to effective inventory control practices.
Education
Diploma - General Studies
West Perry High School
Elliottsburg, United States06.2002
Skills
- Inventory Control: Inventory Management Processes, Inventory Systems
- Financial Skills: Financial Reporting, General Ledger
- Leadership & Collaboration: Leadership, Team Motivation, Collaboration
- Stock replenishment
- Discrepancy investigations
- Stock counts
- Cash handling
- Workplace safety
- Staff management
- Customer-oriented
Hobbies
Road trips, Getting lost in a good book, Capturing moments, spending time with family, Music, Ice Hockey, Football, Sprint Car Racing
Awards
12/2024 Heart of Love’s Art Spearitt, 08/2025 Heart of Love’s Art Spearitt
Strengths
- Leadership
- Team Management
- Customer Focus
- Training and Development
- Problem-Solving
- Empathy
- Attention to Detail
- Accountability
- Communication
- Adaptability
Goals
Reliable and motivated professional seeking an Inventory Control role where accuracy, accountability, and inventory expertise contribute to smooth and efficient operations.
Timeline
Shift Supervisor
Loves Travel Stops and Country Stores
09.2021 - Current
Sales Associate
Stauffer's of Kissel Hill
03.2015 - 08.2016
Clerk
Commonwealth of Pennsylvania
03.2013 - 07.2015
Diploma - General Studies
West Perry High School