Devin Ventura
Palmdale,CA
Summary
Dynamic and dedicated professional with experience at Panda Express, excelling in customer service and conflict resolution. Proven ability to maintain high standards of cleanliness and food safety while optimizing workflow in fast-paced environments. Strong communicator and team player, committed to enhancing guest experiences and ensuring satisfaction.
Overview
3
3
years of professional experience
Work History
Front of the House/Kitchen Helper
Panda Express
Palmdale, California
04.2023 - Current
- Acquired new skills to support the team and further accommodate customer needs.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Completed daily side work tasks assigned by the supervisor or manager.
- Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
- Professionally handled customer complaints while providing solutions in order to maintain customer satisfaction levels.
- Welcomed each patron warmly, opened the door, and engaged with guests to learn how to best serve their needs.
Program Leader I
Drytown Water Park
Palmdale, US
05.2022 - 09.2022
- I worked at Drytown in the summer of 2022 to help maintain the park to the guests' expectations.
- While holding this position, my duties included guiding guests through the park and ensuring that they felt very welcome.
- I worked with many adults and children throughout the months.
- Ensured the park was properly cleaned to make guests feel comfortable in the water park environment.
Education
High School Diploma -
Palmdale High School
Palmdale, CA05.2023
Bachelor of Arts -
California State University of Northridge
Northridge, CASkills
- Food safety
- Time management
- Teamwork collaboration
- Communication skills
- Conflict resolution
- Cash handling
- Heavy lifting
- Customer service
- Workflow optimization
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Front of the House/Kitchen Helper
Panda Express
04.2023 - Current
Program Leader I
Drytown Water Park
05.2022 - 09.2022
High School Diploma -
Palmdale High School
Bachelor of Arts -
California State University of Northridge
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