Devin Walker
Kearneysville
Summary
Dynamic and results-driven Regional /National Sales Manager with 28 years of progressive leadership experience in the automotive industry. Proven track record of driving multi-million-dollar revenue growth, leading high-performing sales teams, and developing strategic initiatives that expand market share and strengthen dealer relationships. Expert in OEM partnerships, B2B and retail sales channels, market analysis, and cross-functional team leadership. Recognized for building customer-centric cultures, exceeding sales targets, and delivering consistent year-over-year performance improvements in highly competitive markets. Adept at navigating industry shifts, leveraging data to inform decisions, and fostering long-term business development.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Unit Supply Specialist
U.S. Army
- Honorable Discharge
- Military Experience
Regional Finance Executive
Zurich North America
01.2022 - Current
- Support growth and profitability in an assigned region through sales, new business acquisition, process enhancements to maximize organic growth related to F&I, sales and fixed operations.
- Consistently exceeded revenue and sales growth for assigned region
- Manage the training and development of dealership variable and fixed personnel.
- Create dealership incentive programs that drive regional revenue growth.
- Managed profit participation programs to maximize investment income while mitigating potential losses
- Orchestrated successful mergers and acquisitions, expanding company's market presence and product offerings.
- Enhanced revenue streams by identifying and capitalizing on new business opportunities.
- Played key role in negotiating strategic partnerships, broadening company's reach and capabilities.
- Participate in industry events to stay current on market trends and maintain a strong professional network for future opportunities.
Vice President of Dealer Relations East
/ Mopar Vehicle Protection / HELM
01.2021 - 01.2022
- Managed a national team of BCIDMs across 26 states including Puerto Rico (Acquisition and Retention Managers) to achieve stated revenue goals.
- Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
- Directed performance evaluations, aligning team objectives with corporate vision to drive results.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization. Led the team that partnered with Lithia CDJR dealerships nationally.
- Managed large-scale acquisitions go to market strategies processes to exceed challenging objectives.
- Developed a business retention 5 step process that allowed a 98% retention achievment.
Regional Manager
Mid Atlantic Regional Manager
01.2019 - 01.2021
- Managed a team of Income Development Managers responsible for growing Mopar Vehicle Protection Plan products for a six state region. I was responsible for implementing regional strategies to increase sales of Mopar F&I products. Process implementation and training of F&I Managers, Service Advisors and Sales Associates on best practices to generate increased revenue. Responsible for annual forecast and dealership training strategy.
- Promoted during employment
Area Manager Mid Atlantic Region
Allstate Dealer Services
01.2018 - 01.2019
- Manage regional Nissan-Infiniti-Mitsubishi teams in sales, employee development, account development, retention, and acquisition strategy, performance evaluation, budget administration, relationship development, and the design of business solutions that align with productivity and growth goals. Serve as a point of contact for Security+ Plus / IEPP supporting dealers to maximize profits with NESNA, VSC, GAP, and ancillary programs.
- Selected Contributions:
- Maximize dealer relationships and improve productivity by evaluating performance to identify strengths and develop opportunities for growth and improvements.
- Develop and implement innovative sales strategies to overcome resistance and outshine competitors.
- Streamline procedures and ensure compliance with regional processes by initiating training initiatives.
- Conduct Account Development Analysis for each producing account including interviews with key dealership personnel, deal process review, and presenting findings to senior leaders.
District Dealership Development Manager
American Financial and Automotive Services
01.2017 - 01.2018
- Oversaw strategic planning and implementation of growth plans across multiple states. Directed key account development to increase product sales and improve dealerships performance. Served as a trusted advisor to dealer principles, mentoring and advising them on industry best practices used for record-setting revenue growth.
- Selected Contributions:
- Enhanced dealership performance and increase product sales by identifying prospects for partnership throughout the regional area and facilitating high-impact sales presentations.
- Marketed an extensive AFAS portfolio of products and services, resulting in revenue generation and new automotive dealership accounts.
- Returned dealerships to high profitability through efficient restructuring and redesigning policy.
General Manager
Ideal Hyundai Buick GMC
01.2011 - 01.2017
- Envisioned and implemented annual short-term and long-term strategic management plans to execute HR activities, relationship development initiatives, vehicle merchandising, performance tracking, and customer service. Streamlined and managed daily operations through due-diligence, prioritization, and follow-up.
- Selected Contributions:
- Established leadership teams for the administrative, sales, parts and service departments by hiring qualified managers, conducting performance evaluations, and designing action plans to address issues.
- Communicated with the comptroller on a weekly basis to review forecasts and ensure consistency with annual projections. Submitted timeline projections to corporate management for approval.
- Estimated total vehicle sales, gross and operating profits, and sales department expenses to create annual dealership sales forecasts, uncover ways to eliminate or control variable expenses.
General Sales Manager
General Sales Manager
01.2009 - 01.2011
- Facilitated meetings with department managers to plan and implement objectives, resulting in exceeding sales goals and increasing profit margins.
- Oversaw inventory control and procurement of new and used vehicles to ensure appropriate supply.
- Led the development and implementation of the e-commerce department to penetrate new markets and reach millions of new customers.
General Sales Manager
General Sales Manager at Massey Auto
01.2006 - 01.2009
- Additional experience
General Sales Manager
General Sales Manager at Kings Auto Group
01.2002 - 01.2006
- Additional experience
Education
Successfully Complete Coursework Towards Organizational Leadership -
Mountain State University
Martinsburg, WVSkills
- Proficient in MS Office Suite
- Spreadsheet management
- Proficient in Reynolds & Reynolds systems
- Imagic CRM
- SAP
- Salesforce
- Dealrtrack
- DocuPad
- Darwin
Websites
Accomplishments
Earned President's Club . ranking #4 in the nation for new business acquisition and organic sales growth.
Certification
Buckley School of Public Speaking
Organization Leadership and STrategic Management ( Mountain State University)
NADA 20 Group Member ( HY01) I was the only nondealer elected to the group by my peers
F&I University
AFIP Certified
Timeline
Regional Finance Executive
Zurich North America
01.2022 - Current
Vice President of Dealer Relations East
/ Mopar Vehicle Protection / HELM
01.2021 - 01.2022
Regional Manager
Mid Atlantic Regional Manager
01.2019 - 01.2021
Area Manager Mid Atlantic Region
Allstate Dealer Services
01.2018 - 01.2019
District Dealership Development Manager
American Financial and Automotive Services
01.2017 - 01.2018
General Manager
Ideal Hyundai Buick GMC
01.2011 - 01.2017
General Sales Manager
General Sales Manager
01.2009 - 01.2011
General Sales Manager
General Sales Manager at Massey Auto
01.2006 - 01.2009
General Sales Manager
General Sales Manager at Kings Auto Group
01.2002 - 01.2006
Unit Supply Specialist
U.S. Army
Successfully Complete Coursework Towards Organizational Leadership -
Mountain State University
Professional Development
- The Buckley School of Public Speaking Workshops, 2016 and 2017
- F&I University American Financial and Automotive Services, 2016
- Jeff Sachs General Manager Workshops 2010, 2011, 2012 and 2014
- Grant Cardone Sales Management seminars 2008, 2010, and 2011
- Joe Verde Sales Management Training
- Hyundai General Manager Profitability Workshop 2010, 2011, 2012 and 2013
- NADA 20 HY01 Group Member
Areas of Expertise
- Sales Forecasts / Estimations
- Sales & Marketing Plans
- Budget Administration
- Cost Reduction and Avoidance
- Operations Analysis & Reporting
- Profit / Growth Initiatives
- Team Building and Leadership
- Contract Negotiations
- Process Redesign
- Variable Operations
- Relationship Development
- Fixed Operations
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