Dynamic leader skilled in team building and training within fast-paced environments. Known for effective communication and problem-solving abilities, contributing to improved morale and operational performance.
Overview
2026
2026
years of professional experience
Work History
Retail Sales Associate
ms laury
Indianapolis
08.2025 - 10.2025
Assisted customers in selecting products that met their specific needs and preferences.
Conducted inventory checks to ensure product availability and accuracy.
Maintained organized displays to enhance visual appeal and promote featured items.
Engaged with customers to understand their needs and provide personalized recommendations.
Processed sales transactions accurately and efficiently to ensure smooth customer experiences.
Responded to customer inquiries promptly, fostering a positive shopping environment.
Trained new sales associates on product knowledge and customer service protocols.
Executed promotional activities to drive sales and increase customer foot traffic.
Resolved customer complaints swiftly and professionally, ensuring satisfaction.
Participated in team meetings to discuss sales strategies and performance improvements.
Supported visual merchandising efforts by arranging displays according to company standards.
Assisted in managing stock levels, ensuring timely replenishment of merchandise.
Utilized product knowledge to educate customers and promote upselling opportunities.
Assisted customers with finding the right product for their needs.
Helped customers by answering questions and locating merchandise.
Greeted customers upon entering the store and provided assistance.
Handled customer complaints in a professional manner.
Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Completed transactions in an efficient manner while providing excellent customer service.
Demonstrated knowledge of store products and services.
Provided product information and answered customer questions.
Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Created price tags and merchandise signs for new items.
Used product knowledge to suggest items to match client needs.
Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Offered suggestions for additional items that may be of interest to customers.
Tracked inventory levels throughout the day and restocked items as needed.
Calculated pricing, applied discounts, and collected payments to process transactions.
Kept informed about new products arriving at the store on a regular basis.
Promoted special offers and discounts to encourage additional purchases.
Assessed customer product needs and interests in order to best recommend suitable items.
Operated point-of-sale systems accurately to process payments from customers.
Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
Processed returned merchandise according to company policies.
Inspected purchased items for defects before handing them over to customers.
Addressed customer questions and concerns regarding products and services.
Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
Cross-sold products and services to increase average transaction value.
Greeted and assisted customers with product selection, offering personalized shopping advice.
Demonstrated product features to customers.
Operated cash registers and processed transactions including sales, returns, and exchanges.
Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
Assisted in the preparation and execution of physical inventory counts.
Maintained thorough knowledge of store merchandise, current sales, and promotions.
Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
Conducted product demonstrations to highlight features and benefits, enhancing customer engagement.
Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
Collaborated with team members to achieve sales targets and contribute to a positive work environment.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Answered store and merchandise questions and led customers to wanted items.
Recommended, selected and located merchandise based on customer desires.
Bagged or packaged purchases and wrapped gifts.
Described merchandise and explained use, operation and care.
Placed special orders or called other stores to find desired items.
Maintained records related to sales for store management.
Analyzed sales data to identify trends and adjust sales strategies accordingly.
Prepared merchandise for purchase or rental.
Home Health Care Provider
tony martin
Indianapolis
02.2023 - 04.2025
Developed personalized care plans based on patient needs and health conditions.
Administered medication according to prescribed schedules and monitored patient reactions.
Collaborated with healthcare team members to ensure comprehensive patient care.
Communicated effectively with families to provide updates and address concerns.
Documented patient progress and care activities in compliance with regulations.
Monitored vital signs and reported changes to healthcare professionals promptly.
Managed day-to-day patient care tasks to enhance overall well-being.
Coordinated emergency response actions during critical situations to ensure safety.
Provided assistance with mobility and physical activities to promote independence.
Educated patients and families on health maintenance and lifestyle choices.
Maintained inventory of medical supplies and equipment for efficient operations.
Supported patients with meal preparation and dietary adherence for health management.
Facilitated social interactions to improve mental health and emotional support.
Trained new staff on patient care protocols and organizational policies.
Conducted routine assessments to identify patient needs and adjust care plans accordingly.
Maintained clean and well-organized environment for client happiness and safety.
Performed light housekeeping tasks related to the safety of the patient's environment.
Provided in-home care to elderly and disabled patients, including assistance with daily living activities such as bathing, dressing, grooming, meal preparation, and medication management.
Assisted with client personal care needs to foster independence and well-being.
Accompanied patients to medical appointments to ensure understanding of physician instructions and appropriate follow-up care.
Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Prepared meals and snacks to meet individual nutritional requirements.
Monitored medications for patients with various conditions and kept watchful eye for side effects.
Provided emotional support to patients dealing with illness or disability challenges.
Provided companionship through conversation, outings, reading aloud, playing games.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Managed supplies inventory by ordering necessary items when needed.
Assessed patient conditions by monitoring vital signs and tracking changes in health status.
Ensured adherence to infection control protocols within the home setting.
Collaborated closely with other healthcare professionals involved in patient care plan development.
Maintained accurate records of patient assessments, treatments, medications, and changes in condition.
Planned optimal meals based on established nutritional plans.
Attended regular staff meetings with supervisors or colleagues to discuss client issues or concerns.
Responded promptly to all inquiries from supervisors or clients regarding home health services rendered.
Assisted with physical therapy exercises as directed by a physical therapist or nurse practitioner.
Coordinated transportation services for medical appointments or other errands.
Participated in continuing education programs relevant to home health care provision.
Kept abreast of changing regulations related to home health services provision.
Developed individualized care plans for each patient based on needs assessment.
Prepared patients for both routine tests and complicated surgeries.
Delivered high level of assistance with cooking, meal preparation, and shopping.
Massaged patients or applied liniment, alcohol rubs or heat-lamp stimulation.
Checked patients' pulse, temperature and respiration.
Cared for disabled children or children with sick or disabled parents.
mc donald
tameika
Indianapolis
2023 - 08.2024
Delivered exceptional customer service to enhance guest satisfaction.
Assisted in maintaining food safety compliance through regular checks and training.
Trained new team members on operational procedures and customer service expectations.
Implemented sales reporting analysis to identify trends and improve performance.
Managed inventory control systems to ensure adequate stock levels.
Coordinated employee scheduling to align with peak business hours and staffing needs.
Streamlined operational efficiency by optimizing scheduling and workflow.
Maintained cleanliness and organization of work areas to meet health standards.
Resolved customer complaints effectively to maintain a positive dining experience.
Supported management in developing team-building initiatives and morale-boosting activities.
Monitored food preparation processes to uphold quality and safety regulations.
Facilitated communication between team members to enhance collaboration and efficiency.
Conducted regular staff performance evaluations to identify training needs.
Administered cash handling procedures to ensure accurate financial transactions.
Provided ongoing feedback to team members to foster professional growth.
Trained new employees on food safety best practices and customer service protocols.
Managed daily operations to maximize customer satisfaction and operational efficiency.
Executed promotional campaigns to drive sales and enhance brand visibility.
Developed team schedules to ensure optimal staffing during peak hours.
Middle School Social Studies Teacher and Coach at Anna ISD, Clemons MS and Slayter Creek MSMiddle School Social Studies Teacher and Coach at Anna ISD, Clemons MS and Slayter Creek MS