Devin Yates
Pittsburgh,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking new opportunities with room for growth.
Overview
13
13
years of professional experience
Work History
Executive Assistant
Western Pennsylvania School for Blind Children
Pittsburgh, Pennsylvania
08.2022 - Current
- Organized and managed a complex calendar of appointments, meetings, and travel arrangements for the executive team.
- Maintained confidential records and files related to executive operations with sensitivity and integrity.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Facilitated communication between senior management and staff.
- Edited existing content to ensure accuracy, clarity, readability, and consistency with company standards.
- Proofread written material prior to publication for grammar, punctuation, and spelling errors.
- Created content for the weekly newsletter to increase visibility and engagement from staff.
- Provided administrative support to the Board of Directors and the Executive Director.
- Managed all aspects of catering needs for special events hosted by, and for, the organization.
- Assisted in organizing conferences and other events, as directed by the board executives.
- Preparing for board meetings, including agenda items, materials, uploading meeting documents to the BoardDocs website, and other meeting arrangements.
- Maintained board minutes, resolutions, reports, and other documents related to board activities.
Foster Program Coordinator
SPCA Albrecht Center for Animal Welfare
Aiken, SC
09.2018 - 06.2022
- Increased foster program effectiveness by implementing strategic operational improvements.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delegated work to staff, setting priorities and goals.
- Reviewed candidate resume and job application submissions and conducted interviews to approve or deny applicants.
- Drafted communications about upcoming events or changes in policy and procedures for internal distribution.
- Managed scheduling of vaccinations, appointments and surgeries for animals in foster care.
- Served as a liaison between external organizations and partners involved in delivering programming services.
- Provided guidance and support to program participants in navigating resources, services, and opportunities.
- Maintained up-to-date records related to program activities.
Optician
LensCrafters
Cranberry Township, PA
11.2011 - 03.2018
- Developed trusting relationships with customers by making personal connections.
- Greeted patients warmly upon arrival at office or store location.
- Built and maintained relationships with peers and upper management to drive team success.
- Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
- Maintained accurate records of all transactions in computer system.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
- Checked finished lenses for conformance to order specifications, quality and customer needs. Repaired and adjusted frames to meet customer needs.
- Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
Education
Bachelor of Arts - English Literature
Point Park University
Pittsburgh, PA12.2016
Associate of Arts - Liberal Arts and General Studies
Community College of Allegheny County
Pittsburgh, PASkills
- Verbal and Written Communication
- Program Management
- Dependability and Team Player
- Critical Thinking
- Multitasking and Time Management
- Professional and Courteous
- Strong Organizational Skills
- Meeting Planning
- Report Writing
- Articulate and Well-Spoken
- Executive Support
- Proofreading
- Creative Writing
- Research
Affiliations
- Gardening
- Reading & Writing
- Hiking
- Traveling
References
References available upon request.
Timeline
Executive Assistant
Western Pennsylvania School for Blind Children
08.2022 - Current
Foster Program Coordinator
SPCA Albrecht Center for Animal Welfare
09.2018 - 06.2022
Optician
LensCrafters
11.2011 - 03.2018
Bachelor of Arts - English Literature
Point Park University
Associate of Arts - Liberal Arts and General Studies
Community College of Allegheny County
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