Devin A. Aiken
Owner Operator
Lyndhurst,Ohio
Summary
Logistics professional with experience in coordination, management, and inventory control. Proven track record of managing teams, ensuring timely deliveries, and fostering safe working conditions. Strong customer service skills and ability to communicate effectively with fellow employees and management. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Outgoing individual with well-honed organizational, labor and teamwork skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Equipment Warehouse Lead
TriMark SS Kemp
03.2022 - Current
- Train employees on equipment operation and safety protocols.
- Oversee daily operations and shipping and handling processes.
- Oversee warehouse staff and maintained efficiency in fast-paced environment.
- Record information, shortages and discrepancies to keep records current and accurate.
- Load, unload and sorted cargo as part of accurate and efficient weekly shipments.
- Use hand-held scanners and physical logs to accurately track item movements.
- Demonstrate strong organizational and time management skills while managing multiple projects
- Increased productivity by preforming daily check ins with employees.
Owner/Operator
Cardinal Dispatching Service
10.2021 - Current
- Manage day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Trip planning
- Established cost effective practices to ensure highest level of productivity.
Logistics Coordinator
TriMark SS KEMP
09.2018 - 03.2023
- Maintained established shipping schedules and manage outbound LTL and Small Parcel lines
- Routed local delivery and line haul routes and communicate daily shipments to company
- Managed backlog to acceptable time frames and keep Warehouse Manager and VP Operations apprised of any condition affecting timely delivery of product
- Developed and maintained communications with key sales leadership in all markets where special handling and/or expedited delivery is necessary
- Dispensed work to warehouse picking associates and help foster safe warehouse working conditions for shipping personnel
- Managed line haul and dock to dock operations. Staging and shipping over 1,000 cartons day.
- Generated documentation and information required for customer shipments
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing
Logistics Supervisor
Cost Plus World Market
09.2016 - 09.2018
- Managed day-to-day tasks including various warehouse duties, shipment tracking, preparing customer orders, inventory management, employee training and performance evaluations, and setting daily staff assignments
- Communicated effectively with fellow employees and management to ensure quality and efficient customer service
- Assisted staff with achieving weekly budget goals by providing professional guidance, support, and clearly communicating expectations
- Reduced incident/accident by holding monthly safety meetings and safety audits
Department Head
03.2016 - 09.2016
- Organized and manage home department merchandise by controlling inventory, building furniture, and maintaining stock
- Followed corporate schematics to ensure merchandise is visually appealing to customers and use professional judgment when changes needed to be made
- Offered excellent customer service by answering questions, providing product information, anticipating needs, and making recommendations
POS Coordinator
01.2016 - 03.2016
- Responsible for accurately pricing products and making changes to prices based on store sales, clearance, and special offers
- Build and maintain visually appealing store displays and make changes seasonally
- Ensured all signage is appropriately placed and visible for customers
- Assisted sales associates with day-to-day duties
Fashion Merchandiser
Old Navy
07.2007 - 02.2016
- Responsible for all store visual displays and advertisements
- Completed management tasks such as opening and closing store, counting register drawers, and handling deposits
- Gain knowledge of product trends to develop promotional strategies to increase sales and reach budget goals
- Served as Brand Ambassador by enthusiastically promoting products and offering suggestions based on conversations with customers
- Maintained well-stocked and organized floor by making sure clothes were folded, sized and placed in appropriate area
- Mentored and trained fellow associates by sharing knowledge of store policies, teaching how to properly operate POS system, and setting positive example
- Sustained clean and safe environment to prevent loss and minimize risk to associates and customers
Education
Associate of Arts - Music Production
Los Angeles Film School - Hollywood
Los Angeles, CA2018
Associate of Arts - Recording Arts
Cuyahoga Community College
Cleveland, OH05.2017
Skills
- Environmental Concerns
- Team Meetings
- Database Documentation
- Order Picking and Processing
- Packing and Scanning
- Operational Efficiency and Safety
- Shipping and Receiving
- Warehouse Functions
- Customer Care
- Customer Order Fulfillment
- Logistics Coordination
- Staging and Sorting
- Warehouse equipment operation
- Routing orders
- MS Office
Timeline
Equipment Warehouse Lead
TriMark SS Kemp
03.2022 - Current
Owner/Operator
Cardinal Dispatching Service
10.2021 - Current
Logistics Coordinator
TriMark SS KEMP
09.2018 - 03.2023
Logistics Supervisor
Cost Plus World Market
09.2016 - 09.2018
Department Head
03.2016 - 09.2016
POS Coordinator
01.2016 - 03.2016
Fashion Merchandiser
Old Navy
07.2007 - 02.2016
Associate of Arts - Music Production
Los Angeles Film School - Hollywood
Associate of Arts - Recording Arts
Cuyahoga Community College
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