Devine Dezio
Forest City,NC
Summary
Talented individual with expertise in Trainer role. Confident public speaker known for meeting demanding training schedules and exceeding management expectations. Considered valuable asset to any team. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Human Resources Manager
Walmart
Shelby, NC
08.2022 - Current
- Developed and implemented recruitment strategies to attract qualified candidates.
- Identified, screened and interviewed potential employees.
- Created job postings, tracked applicants and maintained applicant database.
- Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Developed compensation packages that are competitive yet cost effective for the organization.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
- Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Directed HR programs, policies and processes to improve operational efficiency.
- Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
- Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
CSD
Walmart
Shelby, NC
08.2021 - Current
- Created and offered additional materials to enhance training.
- Explained goals and expectations required of trainees.
- Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
- Evaluated client processes, employee performance and training progress to determine additional training needs.
- Scheduled training sessions based on availability of classrooms, equipment and instructors.
- Adapted to different environments
- Leveraged simulations, team exercises and group discussions to increase training program engagement.
Non-Con Order Filler
Walmart
Shelby, NC
07.2019 - 08.2021
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Selected products and items from shelves and pallets for customer orders.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Limited damage to products and orders by using care when choosing items.
- Cleaned and organized aisles, work stations and floors to promote operational productivity.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time.
- Operated forklifts and pallet jacks in accordance with established safety requirements.
In Home Care
Home Care
Forest City, NC
01.2019 - 07.2019
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Planned optimal meals based on established nutritional plans.
- Documented patient status and reported changes in care needs.
- Provided entertainment and companionship through conversation, reading and board games.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Head Waitress
Louis Cafe
Forest City, NC
02.2018 - 01.2019
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Served high volume of tables at once and simultaneously supervised serving staff.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Education
High School Diploma -
Rutherford Opportunity Center
Forest City, NC06.2017
Bachelor of Science - Health Care Management
Bellevue University
Bellevue, NESome College (No Degree) -
Isothermal Community College
Spindale, NCSkills
- Workload Priorities
- Teamwork and Collaboration
- Goal Setting and Prioritization
- Time Management
- Data Processing
- Order Fulfillment
- Organization and Categorization
- Motivated Team Player
- Problem-Solving
- Reports and Spreadsheets Generation
- Quick Learner
- Verbal and Written Communication
- Class Lecturing
- Class Scheduling
- Training Method Development
- Assignment Delegation
- Instructor Selection
- Group Discussion Facilitation
- Attention to Detail
- Job Skill Building
- Leadership Development
- Orientation and Onboarding
Timeline
Human Resources Manager
Walmart
08.2022 - Current
CSD
Walmart
08.2021 - Current
Non-Con Order Filler
Walmart
07.2019 - 08.2021
In Home Care
Home Care
01.2019 - 07.2019
Head Waitress
Louis Cafe
02.2018 - 01.2019
High School Diploma -
Rutherford Opportunity Center
Bachelor of Science - Health Care Management
Bellevue University
Some College (No Degree) -
Isothermal Community College