Devin R. Desire

• Established professional client relationships when cross-selling banking products and services.
• Maintain customer confidence and protect bank operations by keeping information confidential.
• Promoted new business by soliciting interest in bank products and referred clients to appropriate business services areas.
• Opened and closed accounts as required, while ensuring excellent customer service.
• Balanced drawer with accuracy in amounts up to $6,000.00.
• Answered inquires regarding checking/savings accounts and other bank products.
• Record all transactions promptly, accurately and in compliance with bank procedures.

• Welcomed and greeted customers, and facilitated positive customer experience.
• Trained newly hired hosts in guest relations.
• Monitored seating area and checked restrooms regularly to maintain a spotless facility.
• Took reservations, and to-go orders by phone, answered customer questions.
• Planned and executed 46-guest parties by organizing dining space, menus, and special requests.

• Assisted customers with purchases and executed point of sale (POS) transactions by utilizing various payment methods.
• Completed necessary paperwork to execute returns of damaged merchandise to manufacturer.
• Trained new Associates on POS, cash/credit transactions.
• Supported replenishment of “Front End” merchandise.
• Interact with customers, providing information and top-notch customer service.

• Enforced gym regulations to ensure safety of campers.
• Assisted with storage and distribution of program/gym supplies and materials.
• Offered friendly and efficient service to campers and staff.
• Oversaw gym/arts and craft activities for groups based on age.
• Maintained consistent communication with campers, parents and supervisors to support efficient and smooth operation.
• Demonstrated positive influence to campers by being respectful to others and actively listening to address concerns and facilitate positive outcomes.

INTERN

• Assisted insurance agents by screening incoming calls regarding policy premiums and claim, and directed calls as appropriate.
• Displayed consistent, positive attitude towards customers, peers and agents and provided support to the office.
• Took photos of customer's vehicles as part of the process to validate insurance claims or premiums.