Knowledge, Hardwork, and Love is just a part of a one hundred percent Attitude.
Overview
7
7
years of professional experience
Work History
Cashier
Palm Tree
Philadelphia , PA
04.2023 - 10.2023
Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
Preparing for Deli
Make sandwiches/salads according to customer orders
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Helped customers find specific products, answered questions and offered product advice.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Warehouse Picker
CART.com
Jersey City, NJ
08.2022 - 02.2023
Organized stockroom shelves to ensure efficient storage of products.
Picked items for customer orders according to order slips or verbal instructions.
Packaged items securely in boxes, bags or other containers before shipping.
Maintained cleanliness of warehouse by sweeping floors and wiping down shelving units.
Put away the product to the certain location using the website in Replenishment department
Data Key Entry Analyst
PT Pintu Kemana Saja
Jakarta, Central
10.2021 - 01.2022
Analyzing the ID Card, SIM / Passport of the Customers who will do Crypto Trading
Provided recommendations based on data analysis results.
Reject or Accept for new customer data
Complete the data in the application for all customers
Tour Leader & Travel Reservations
Bayu Buana Travel Service
Jakarta, Central
03.2017 - 10.2021
To ensure the tour is well organized and run to a timetable that allows all the sights on the itinerary to be visited
Deal with a wide variety of people and situations diplomatically and professionally as the tour leader and a representative of Bayu Buana
To book or confirm all meals and accommodation required by the company
Providing clients with a detailed programme for the day every morning and/or evening
Reconfirming hotels and suppliers before arrival
Answer all questions from clients, as the tour leader it’s my responsibility to know the answer to every possible question and always be polite and friendly towards clients.
Working as a Tour Leader takes guests to countries determined by the company according to the tour schedule
Conducted group briefings at the beginning of each tour to explain safety procedures and rules.
Managed customer complaints in a professional manner while ensuring their satisfaction was met.
Developed guest relationships to achieve high level of satisfaction.
Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
Education
Associated - Tourism And Travel Management
University of North Sumatera
Medan, Indonesia
11.2016
Skills
Interpersonal Ability to relate to others, teamwork, leadership, problem
Solvers, respectful, commited and passionate
With an ability to endure for a hard-work given task