Summary
Overview
Work History
Education
Skills
Timeline
Generic
DeVita J. Parke

DeVita J. Parke

Waldorf,MD

Summary

Driven and resourceful administrative professional with 20+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

12
12
years of professional experience

Work History

Resident Manager

C. M. & W. Operating Company LLC
01.2023 - Current
  • Reported and documented maintenance requests and scheduled appropriate services.
  • Conducted property move-ins, move-outs and walk-through inspections.
  • Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
  • Used Buildium to maintain resident database of personal information, repairs and lease agreements.
  • Collected, recorded and deposited monthly rents from over 156 units.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Communicated effectively with owners, residents, and on-site associates.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Kept properties in compliance with local, state and federal regulations
  • Coordinated appointments to show marketed properties

Executive Assistant

Brookfield Properties Washington
06.2022 - 08.2022
  • Typed, edited, composed, and processed correspondences, documents, etc
  • From handwritten or dictated materials
  • Handled confidential information
  • Completed expense reports from receipts provided, forwards to accounts payable for processing
  • Processed department invoices for payment
  • Arranged meetings and appointments regarding regional corporate matters such as luncheons and executive meetings
  • Made airline travel arrangement and hotel reservations for regional staff and out-of-state visitors as requested
  • Scheduled in person and virtual large-scale meetings o Region wide o Activated events o Senior management meetings
  • Assisted with building the DC Region Security and Operations Share Files o AA builds the page with provided content
  • Assisted with setting up registration for public sector events (BID Meetings, MPD events,
  • Maryland Chief of Police Association events, ASIS quarterly regional meetings and their annual meeting)
  • Served as backup SME (Subject Matter Expert) with LiveSafe to coordinate with the property managers so needs are met as well as assisting for new property setup
  • Assisted with recording of training presentations o LiveSafe demo and training o Fire Warden Training o Active Shooter Training o Shelter in Place/Evacuation Training
  • Created spreadsheets, word documents etc
  • Assist in preparation for meeting(s) o Location procurement o Invite management o Material coordination
  • Maintained Org Charts and Contact Lists
  • Routed DocuSign materials
  • Created contracts
  • Coordinated quarterly Property Manager Meetings and portfolio events
  • Managed ShareFile and other document databases
  • Maintained a positive work atmosphere by acting and communicating in a manner to facilitate positive relationships with customers, clients, co-workers, and management
  • Created EXCEL spreadsheet to track projects

Office/Project Manager

GRID NEWS Washington
07.2021 - 06.2022
  • Digital Media Start-Up
  • Acted as Project Manager for office build-out project
  • Met with various vendors, engineering team and construction company for office renovation project
  • Developed project management strategies to ensure efficient completion of office build out tasks as well as overall office functions
  • Consulted with firms support department as well as internal staff at all levels, verifying accuracy and completion of work
  • Organized and facilitated conference and video calls
  • Created work tickets in Angus Anywhere and followed up on outstanding requests
  • Arranged and provided escort for service vendor visits, including notifying building management, ensuring proper certificates of insurance were in place
  • Managed booking requests for conference room as well as studio usage
  • Notified staff on building closures and/or building related work that would affect tenants
  • Ensured high level office experience for GRID as well as subtenants to include but not limited to reception/guest services, ensuring staff had full access to suite as well as guests, administering
  • Data-watch card access, physical keys, and emergency call procedures
  • Main point of contact for building management, engineering, architect, and contractors
  • Coordinated and collaborated with high-level C-Suite officials as well as stakeholders in preparation for newly renovated office space
  • Ensured build-out remained on schedule and that stakeholders remain up to date
  • Organized office layout, assisted in office furniture coordination and delivery, as well as office equipment
  • Coordinated with IT on all office equipment
  • Coordinated with vendors for suite security
  • Responded to supplier and vendor requests
  • Coordinated office furniture delivery process and prepared office for usage
  • Assisted in furniture delivery process and prep office for usage
  • Established and maintained relationships with building staff to help Director of HR develop in- office policies and procedures
  • Assisted in purchasing office related supplies, managed staff parking, and sorting through mail and deliveries
  • Implemented project management techniques to overcome obstacles and increase team productivity
  • Identified opportunities for office management improvements, created and implemented new systems
  • Identified opportunities to streamline processes and improve office operations and efficiency
  • Assisted in HR-related tasks and projects including, but not limited to, onboarding and offboarding, receiving vaccination cards and entering in tracker database, scheduling, and conducting 30- and 60-day employment check-ins, and interviewing candidates for executive administrative assistant role as well as replacement for Director of HR
  • Managed job posting of open jobs to various platforms as determined by Talent Acquisition
  • Cultivated strong relationships with vendors and partners supporting administrative operations

Regional Tenant Services Coordinator / Office Manager

MARCUS PARTNERS
07.2018 - 06.2020
  • Commercial Property Management
  • Assisted in the management of 4 commercial property buildings
  • Assisted in lease administration activities, including tenant contracts and insurance information, generated reports
  • Prepared and coordinated bid proposals and service contracts and approved invoices
  • Led the bidding process and negotiation of new contracts, ensuring compliance with company policies and procedures
    Prepared and coded invoices for Senior Vice President of Property Management’s approval
    Ensured prompt and accurate completion of contract and certificates of insurance information in contract administration software
    Tracked and filed contracts and insurance certificates; maintained follow-up in system for expirations
    Administered the tenant system (Angus), including dispatching work orders, training tenants and employees, and monitoring reports and completion of work orders
    Promoted and fostered positive relationships with tenants and clients and tracked service calls as required
    Assisted with monthly and quarterly management reports as well as annual budget preparation
    Processed management and maintenance staff hours, tenant bill back invoices through accounting, expense reports, monthly meter readings of properties, and check requests for review and approval
    Responded and acted in emergency situations during the Senior Vice President of Property
    Management’s absence
    Coordinated with security to issue all new building tenant keys and access cards, using Brivo or
    Datawatch software
    Developed policies to improve operational efficiencies
    Managed janitorial and engineering staff and assigned work orders as needed; made recurring janitorial inspections
    Conducted weekly meetings with contractors
    Logged completed work orders and followed up on tenant requests to ensure satisfaction
    Assisted in creating the move-in packages for property management to distribute
    Coordinated with tenants on scheduling the vendor service dates and times
    Scheduled and coordinated meetings/special events, as requested
    Managed the conference room scheduling and maintained the appearance, setup, supplies, food, beverages, etc
    Provided administrative support for (2) Senior Vice President of Property Management and
    Principal by typing general correspondence, preparing expense reports using Concur Solutions software, etc
    Ordered and maintained office supplies to ensure the office was fully stocked; maintained the appearance of the office
    Assisted with office filing; opened, sorted, and date stamped incoming mail
    Monitored radio communications and forwarded significant issues to property management
    Assisted IT with troubleshooting issues related to the network, printers, scanners, etc
    Updated EXCEL expense report before converting to CONCUR, Property Management
    Residential Property Management
    Met with prospective residents, identified their housing needs, and showed vacant/model suites and property amenities

Tenant Services Coordinator

PARAMOUNT GROUP, INC
07.2011 - 09.2017
  • Created electronic and manual filing system of resident records and developed quarterly reports
  • Conducted audits of resident records to ensure accuracy in Onesite and Kwiktag
  • Attended with resident meetings and trainings
  • Collected and processed payments for rentals
  • Served as security and monitored over 20 cameras and generated reports daily
  • Processed work orders in Angus and reviewed and tracked progress of service orders
  • Updated EXCEL spreadsheet tracker with rental payments from residents
  • Commercial Property Management
  • Managed office operations and procedures: prepared payroll, controlled correspondence, designed filing systems, and approved supply requisitions
  • Performed routine inspections of tenant space, common areas, base building areas, and grounds to ensure a high level of maintenance, regularly interfacing with internal staff and vendors to maintain highest standards
  • Processed all tenant requests via phone and email and entered Building Engines for work orders to be routed to building engineering staff
  • Tracked and billed monthly utility and after-hours HVAC for back-charge to specific tenants
  • Coordinated with security to issue all new building tenant keys and access cards
  • Performed accounts receivable follow-up/collection procedures to obtain timely reimbursement from third party carriers and other payment sources on highly complicated invoices
  • Planned and managed project milestones from beginning to end, across multiple location

Education

No Degree - Human Resource Management Certification

Prince Georges Community College
Upper Marlboro, MD

Skills

  • TECHNOLOGY
  • Microsoft Office, Title Express, Aware Manager, Nexus Payable, Greenhouse, Just-Works, Building
  • Engines, Brivo, Yardi, Door King, Transit Screen, Data-watch, MRI, Avid X-change, Angus Anywhere,
  • Concur Solutions, One-site, Kwik-tag, EXCEL, SLACK

Timeline

Resident Manager

C. M. & W. Operating Company LLC
01.2023 - Current

Executive Assistant

Brookfield Properties Washington
06.2022 - 08.2022

Office/Project Manager

GRID NEWS Washington
07.2021 - 06.2022

Regional Tenant Services Coordinator / Office Manager

MARCUS PARTNERS
07.2018 - 06.2020

Tenant Services Coordinator

PARAMOUNT GROUP, INC
07.2011 - 09.2017

No Degree - Human Resource Management Certification

Prince Georges Community College
DeVita J. Parke