DEVLYN LERRA
Pueblo,CO
Summary
Accomplished top-performing professional with extensive experience leading and maintaining the highest legal standards of integrity, quality, respect, and timeliness in business practices and with external partners. Meticulous and methodical document management professional with 13-year background in business environments. Coordinates files and maintains workflows in compliance with business, customer and project management needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Logistics Coordinator/ Account Manager
Globeo Oilfield Lodging
06.2018 - Current
- Efficiently coordinate North American travel for a diverse portfolio of clients, including consultation and monitoring of multiple long and short-term crews
- Key resolutions manager focused on partner satisfaction and peer mentorship in 15 person department
- Strongly committed to team dynamics and peer mentorship in order to develop and implement best practices for increased employee output, communication of corporate objectives and progress of leadership directives
- Utilization of resources to reduce client costs and operational inefficiencies, resulting in an average of $120k saved per year per client.
- Tracked production and quality control systems to proactively identify deficiencies.
- Secured discounts from third-party logistics service providers to deliver substantial cost savings.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to the company.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Document Control Officer
Bechtel Corporation
01.2022 - 12.2022
- Government Security Clearance
- Monitored quality of confidential federal documents to ensure all reports conform to standards as established by the US government to support demilitarization of the Pueblo chemical stockpile.
- Instructed others on the project on applicable Infoworks processes and security in administrative and document control activities.
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files, and cloud storage.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Collaborated across departments and levels of management to gain consensus on procedural documentation.
- Provided inbound and outbound document processes, document sorting, logging, and work order creation.
- Maintained legally compliant, highly secure, and user-friendly content to facilitating smooth use by internal and external stakeholders.
- Proofread filenames, titles, and submittal details to streamline submittal and avoid rejection.
- Transmitted documents, organized revisions, and tracked changes.
- Manipulated and converted documents to meet needs of individual personnel or projects.
- Completed transmittal logs and stored in files for specified durations.
- Carried out in-depth needs assessments to determine document management requirements at thedepartment and individual user levels.
- Scanned, filed, and transmitted various documents and adhered to digital filing procedures.
- Assisted in continuous improvement activities while developing and maintaining resulting documents.
- Enforced use of standardized forms and templates to achieve uniformity of communications across departments and functions.
- Remained informed on current regulations, especially concerning the research industry and document creation.
- Checked blueprints and drawings for accuracy and completeness.
- Compared incoming data against quality, integrity, and accuracy expectations, identified faults, and affected timely remedies.
- Reviewed document management protocols and user activities against internal records policies and document management standards.
- Prepared documents for projects in accordance with project manager, team, or client specifications.
- Checked the accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
Banking Relationship Account Manager
U.S. Bank
01.2021 - 07.2022
- CO Notary Public Certified - NMLS Certified – Cash Handler Certified - Fingerprinted
- Provided personal financial counseling, lending services, business banking products, cash/ virtual banking and international transactions
- Established long-term relations with customers in person and virtually to increase revenue by $250k per quarter
- Guided members through loan and personal account processes, and closed consumer and real estate and mortgage loans in accordance with internal and federal policies and procedures including preparation of credit and financial information to streamline loan closing.
Front Desk Agent • Night Audit Manager
White Lodging Property Management
01.2017 - 01.2018
- Executed EOD Fosse procedures, generated and maintained financial reports for the restaurant, banquet halls, events, andsales with occupancy, transactions, revenue totals, and verified front desk transactions for up to 20 desk agents in 400+ roomdual franchise property
- Cut overhead amenity market spending by 35% by prioritizing spending and minimizing wasted product
- Developed and implemented plans and production schedules (ie
- Security walk thru, transportation plan, groupsales, and conferences, and printed guest materials.).
Photographer
Lifetouch Photography Studios, City, DEVLYN LERRA Page
01.2014 - 01.2017
- Took on a new creative challenge as a full-time studio photographer dedicated to immortalizing families and milestones whilealso meeting or exceeding sales average expectations by knowing and communicating current packaging, pricing andpromotion information and leveraging appropriate selling techniques
- Followed the sales process accurately and consistently to meet or exceed sales average expectations by knowing andcommunicating current packaging, pricing and promotion information
- Captured cherished memories as a part-time school portrait photographer
- Safe-guarded customer, employee and company proprietary and personal information ensuring customer andemployee data was always kept confidential.
Assistant Manager
The Shoe
01.2012 - 01.2014
- Experienced assistant retail manager with a proven track record of driving sales, managing staff, and delivering exceptional customer service
- Supported company goals reducing labor and turnover costs up to 60% with use of strategic scheduling and creating associate appreciation incentives
- Spearheaded the implementation of loss prevention training, programs, initiatives, and security, leading to 33% decrease in shrink rate.
- Managed senior-level personnel working in marketing and sales capacities.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Manager
Party Galaxy
01.2010 - 01.2012
- Managed and controlled office and warehouse operations to ensure high level of operational efficiency in support of company goals, labor management, sales goals at 125%, store operations, objectives, and delegation of responsibilities
- Responsible for recruitment and development of new staff by Determining applicant qualifications through interviews; analyzing responses; verifying references; and comparing qualifications to job requirements
- Responsible for recruitment and development of new staff by Determining applicant qualifications through interviews; analyzing responses; verifying references; and comparing qualifications to job requirements.
- Evaluated applicants by discussing job requirements and applicant qualifications with managers; interviewed applicants on a consistent set of qualifications and company fit.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Created employee schedules to align coverage with forecasted demands.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Education
A.S - French candidate
Pikes Peak Community College
2024
HS Diploma - undefined
Deer Creek High School
2010
Skills
- Administrative Procedures
- Audit Support
- Company Onboarding
- Complex Problem-Solving
- Compliance Controls
- Conflict Resolution
- Critical Thinking
- Data Accuracy & Collections
- Departmental Support
- Digital File Organization
- Document Control & Security
- Equal Opportunity and Diversity
- HR Processes
- Interdepartmental Cooperation
- Microsoft Office & Google Suite
- Organization and Detail
- Payroll Processing
- Project Documentation & Support
- Quality Management
- Records Compliance Management
- Security Standards
- Staff Recruiting & Retention
- Strategic Planning & Execution
Certification
NMLS Certification (2021)| Notary Public (exp.2025) – Colorado
Lockout/Tagout (2022)| OSHA
Hazwop (2022)| OSHA
Timeline
Document Control Officer
Bechtel Corporation
01.2022 - 12.2022
Banking Relationship Account Manager
U.S. Bank
01.2021 - 07.2022
Logistics Coordinator/ Account Manager
Globeo Oilfield Lodging
06.2018 - Current
Front Desk Agent • Night Audit Manager
White Lodging Property Management
01.2017 - 01.2018
Photographer
Lifetouch Photography Studios, City, DEVLYN LERRA Page
01.2014 - 01.2017
Assistant Manager
The Shoe
01.2012 - 01.2014
Assistant Manager
Party Galaxy
01.2010 - 01.2012
A.S - French candidate
Pikes Peak Community College
HS Diploma - undefined
Deer Creek High School
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